Vet AssistantCSR

Were looking for a Client Service Representative / Veterinary Assistant who enjoys working with both people and pets . This hybrid position is ideal for someone who is comfortable supporting clients at the front desk while also assisting our veterinary team with hands-on patient this role youll split your time between client service responsibilities and veterinary assistant duties including:

Client Service

• Welcome clients and patients and create a positive experience from check-in to check-out
• Answer phones go over treatment estimates and assist with client questions
• Process payments and maintain accurate client and patient information
• Communicate clearly and compassionately with pet owners
• Help maintain an organized and efficient front desk

Veterinary Assistant

• Assist doctors and technicians during appointments exams and treatments
• Obtain patient histories and help prepare patients for examinations
• Efficiently document all histories and communications in EMR
• Safely restrain and handle dogs and cats
• Assist with sample collection laboratory work and diagnostic procedures
• Prepare and maintain exam rooms and treatment areas
• Assist with medications and treatments based on experience and hospital protocols
• Support patient care and hospital workflow throughout the day

What You Bring

• Previous experience in a veterinary hospital as a CSR Veterinary Assistant or in a cross-trained role preferred
• Strong customer service and communication skills
• Comfortable working directly with animals and clients
• Ability to multitask and transition between front desk and clinical responsibilities
• Dependable adaptable and team-oriented
• Comfortable working in a busy emergency veterinary environment
• Interest in continuing to learn and develop your veterinary skills
• Must be available nights weekends and holidays

Benefits:

• Generous clinic discounts for employee pets
• Health dental and vision insurance
• Life long and short-term disability insurance
• Paid time off
• Uniform allowance
• 401K retirement plan with matching employer contribution
• Paid parental leave

Needed Hours:

• Nights weekends and holidays

Required Experience:

Junior IC