Warehouse Attendant

Warehouse Attendant

At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.

The Warehouse Attendant performs a variety of tasks related to receiving, storing, shipping, and distributing materials. This individual is responsible for accurately locating and verifying incoming/outgoing product along with timely delivery of stock to the requested departments while maintaining a safe and organized warehouse.

Shift: Monday - Friday, 12:00pm - 8:30pm

Warehouse:

• Checks all incoming jobs to be processed to determine that all information and material is available.
• Ensures product is labeled and packaged in accordance to Imagine specifications.
• Receives and locates product physically and electronically as needed.
• Ensures inventory accuracy in all transactions.
• Responds promptly and professionally to internal customer inquiries.

Receiving:

• Receives, unloads, and sorts product delivered from vehicles and vessels.
• Reads shipping documents and verifies the quantity and quality of items received.
• Processes damaged goods, customer returns, and credits to invoices.
• Moves merchandise from the shipping/receiving platform into the warehouse.
• Operates and maintains shipping/receiving equipment, such as forklifts, and maintains the appearance of the shipping/receiving platform.
• Maintains stockroom inventory and records.
• May receive and answer customer and vendor inquiries.
• Verifies and keeps records on incoming shipments.
• Unpacks and examines incoming shipments, rejects damaged items, records shortages, and contacts shipper to rectify damages and shortages.
• Compares identifying information and counts, weighs, or measures items of incoming shipments to verify information against bills of lading, invoices, orders, or other records.
• May use hand-held scanner to record barcode on incoming products or enter the information into a computer.
• May route items to other departments or different areas within the warehouse.
• May operate tier-lift truck or use hand truck to move, convey, or hoist shipments from shipping-and-receiving platform to storage or work area.

Fulfillment:

• Receives inbound products and unloads shipments from trucks.
• Reads and understands work orders, locates, and picks items from storage areas, and packs items for shipment.
• Verifies that merchandise is correct for the work order and finalizes and fulfills the shipment.
• May operate warehouse machinery including forklifts, cherry pickers, and pallet jacks, as well as other equipment including bar code scanners, carts, and dollies.
• May resolve customer order issues, including processing returns.
• Adheres to safety, quality, and production procedures.
• Performs multiple functions within an operation, including inbound processing, order fulfillment, order packaging, customer returns processing, and inventory control.
• Processes incoming customer orders to ensure accuracy of product, pricing, and transportation requirements.
• Gives customers basic product knowledge, pricing, and shipping information and answers other questions.
• Compiles knowledge of customer base and unique customer requirements to complete orders and keeps accurate customer records in required software systems and programs.
• Interacts with customers, Sales, Operations, Transportation, vendors, and supervisor to verify all information is correct and to resolve discrepancies and inconsistencies with orders.
• Handles finished materials: picks, packages, prepares, palletizes, and ships or moves shipments within the warehouse.
• Processes returns, inspects items for wear, and determines and ensures proper disposition.
• Takes periodic inventories, counts, and processes inventory during resolution and inbound receiving activities, stocks warehouse shelves, and updates product locations.
• Ensures accuracy of inventory.

Supervisory Responsibilities: None

Requirements

Minimum Qualifications of Position:

• High school diploma or equivalent.

Preferred Qualifications of Position:

• Warehouse, fulfillment or receiving experience preferred.

Knowledge and Skills:

• Ability to operate lift trucks safely and efficiently.
• Good judgment and decision-making ability are necessary.
• Previous knowledge of warehouse operations
• Ability to communicate/understand written as well as oral instructions.
• Basic math skills and knowledge of simple computer operations

Working Conditions and Physical Requirements:

• Ability to lift, push and pull up to 50 lbs.
• Ability to visually inspect all work for defects and distinguish colors.
• Frequent reaching, bending, climbing, kneeling, crouching, and stooping.
• Manual dexterity for repetitive work.
• Frequent walking and standing.
• Chemicals: N/A
• Travel: N/A

EEO Statement:

The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PAY STATEMENT

The national pay range for this role is listed below. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.