THECB - Program Specialist V (Student Success)

Overview CAPPS Careers will be moving to a new platform beginning June 29, 2026. The URL will be posted here for your reference beginning June 29, 2026. Please see for more information. Job Description - THECB - Program Specialist V (Student Success) (00058863) Organization TEXAS HIGHER EDUCATION COORDINATING BOARD Primary Location Texas - Austin Work Locations TX Hghr Edu Coordinating Board, 1801 Congress Ave, Austin, TX 78701 Job Office and Administrative Support Employee Status Regular Schedule Travel: Yes, 25% of the Time State Job Code: 781U Texas Salary Admin Plan: N/A Grade: 00 Salary (Pay Basis) 4,510.00 - 6,568.00 (Monthly) Number of Openings 1 Overtime Status Non-exempt Job Posting Closing Date Description General Description This position provides administrative support for Student Success and Institutional Partnerships programs and activities. Performs grant, contract, and program management with advanced consultative services and technical assistance work with constituencies in identifying, overseeing, and assessing initiatives and strategies designed to efficiently and effectively support persistence and completions for underprepared students. Coordinates and implements grant programs and projects supporting the acceleration and success of learners underprepared for higher education. Works closely with faculty members and support staff, institutional administrators, departmental chairs and directors at institutions of higher education to identify and implement strategies and practices, including corequisite models that help achieve the goals of the state’s plan for higher education, Building a Talent Strong Texas. Also communicates and collaborates with K12 partners in support of improving college readiness rates for students entering higher education directly from high school. Work is performed under limited supervision, with considerable latitude for the use of initiative and independent judgment. This position reports to the Senior Director, College Readiness and Student Success. General Duties and Responsibilities • Serves as a program and grant manager for key initiatives (e.g., College Readiness Success Models Grant Program), including providing technical assistance to institutions on state laws, policies, and federal requirements, as well as overseeing fiscal activities (e.g., reporting, compliance, and risk management).

• Provides consultation and technical assistance to institutions engaged in initiatives and projects supporting the Texas Success Initiative (TSI) and college readiness.
• Tracks and analyzes assigned legislation and prepares legislative reports for submission to appropriate agency leadership, the Coordinating Board, and legislative offices.
• Maintains unit processes related to budget and communications and provides regular updates and recommendations to director and division leadership.
• Collaborates in the development, coordination, and implementation of projects and initiatives for underprepared students.
• Organizes events, including planning of, contracting for, and implementation of meetings.
• Regularly reviews work processes and procedures and makes recommendations to improve efficiencies and effectiveness.
• Reviews data and research related to promising and best practices for college readiness, developmental education, and other related topics, and provides updates to the Coordinating Board staff, the Board, and other stakeholders.
• Develops Requests for Proposals/Applications, contracts, and Memorandums of Understanding, and other related documents for readiness and success projects.
• Represents the agency to a variety of audiences in delivering oral and written presentations.
• Works collaboratively in a fast-paced environment as a team member with other members of the Division, agency, and other state offices in achieving the goals and objectives of the strategic plan for higher education.
• Participates in staff, committee, advisory, and intra-agency meetings.
• Maintains the necessary level of work to carry out the position’s responsibilities by performing the job’s essential duties and functions, including attending work regularly and reliably.
• Applies appropriate Family Educational Rights and Privacy Act standards at all times.
• Assists in developing and updating program policies, rules, procedures, standards, documents, and manuals in accordance with established goals, rules, and statutes.
• Travels up to 20 percent of time, including overnight.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities • Knowledge of Texas higher education laws and regulations, including specific knowledge of programs and initiatives serving underprepared students.

• Knowledge of current developmental and adult education research, practice, and national and state best practices and trends.
• Skill in administration of higher education programs for underprepared students.
• Skill in identifying measures or indicators of program performance.
• Skill in using personal computers, databases, and general office software, including Microsoft Word, Outlook, PowerPoint, Excel.
• Skill in utilizing technology and industry best practices to meet the service goals.
• Skill in reviewing materials for accuracy and efficiently identifying, researching, and correcting errors.
• Skill in planning, setting appropriate goals and objectives, and carrying out work in a timely and effective manner.
• Ability to demonstrate knowledge of Standard American English, and proofing and editing practices.
• Ability to take initiative; work independently; make decisions using sound judgment, analytical thinking, sound reasoning.
• Ability to recognize when alternative methods or processes are appropriate and apply creative solutions when problem solving.
• Ability to plan, organize, and effectively manage and complete multiple priorities and projects concurrently.
• Ability to communicate complex information in a clear, organized, concise, professional, and courteous way with individuals from diverse backgrounds.
• Ability to meet deadlines; keep management abreast of issues.
• Ability to verbally communicate information in a clear, organized, and concise way in both spoken and written form.
• Ability to work with grants and their management.
• Ability to establish and maintain effective work relationships both internally and externally.
• Ability to adhere to the agency’s internal management policies and procedures.

Telework Two Required In-Office Days: This position is authorized for a hybrid schedule. Employees are required to work in the office two (2) days per week, with the remaining three (3) days eligible for telework. Specific in-office days may be determined by the department to meet business needs. Required Minimum Education and Experience • Master’s degree from an accredited college or university. • Two years of full-time work experience in public or higher education, including: o Experience working with one or more of the following programs: grant management, student success, and/or student support/outreach services. • Doctoral degree in higher education, public policy, or related field from an accredited college or university may substitute for two years of required work experience. Preferred • Doctoral degree in higher education, public policy, or related field from an accredited college or university.

• Experience working with state and/or federal government relating to higher education.
• Additional years of experience coordinating student success or student support/outreach services.
• Strong writing, editing, and proofreading abilities, with the capability to review documents and provide clear, concise edits and content improvements as needed.
• Experience related to research and data analysis, program reporting, and communications, including presentations, data visualizations, one-pagers, web content, and newsletters.
• Excellent interpersonal and organizational skills
• Demonstration of progressive responsibility and opportunities to gain knowledge, skills, and abilities to show leadership in the development and administration of programs or in related work.
• Familiarity with database management and functional-level skills in various software, preferably Word, Outlook, PowerPoint, Excel, and SmartSheets.
• Teaching experience at an accredited institution of higher education.

Physical Requirements and Working Conditions Work is performed in a standard office environment and requires:

• Regular, reliable, and punctual attendance at work;
• Frequent use of personal computer, copiers, printers, and telephones;
• Frequent sitting;
• Frequent deadlines, as a team member, and in direct contact with others.

Workforce • Demonstrate knowledge of customer service deliverables.

• Show flexibility and adaptability toward changes in assignments and work schedules; and work extended hours as necessary.
• Adhere to the organization’s internal management policies and procedures.
• Contribute to the agency’s performance measures and mission.
• Travel occasionally for work assignments and training.

Application Requirements The Texas Higher Education Coordinating Board is an Equal Opportunity Employer. A State of Texas application is required to apply. For more information on how to apply for this position, go to the Coordinating Board’s employment opportunities website at The Texas Higher Education Coordinating Board participates in E-Verify for each new employee’s Form I-9 to confirm work authorization. For questions, please call the HR Department at View phone number on click.appcast.io. For vocal and/or hearing assistance call 7-1-1. Notes to Applicant If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview. This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position. Your job application must be completely filled out. Your application must contain dates of employment, job titles, name of employer and a description of duties performed in a way that demonstrates you meet the minimum qualifications for the position for which you are applying. Resumes do not take the place of the requirement to include this information on the application. If this information is not submitted, your application may be rejected because it is incomplete. Veterans Information THECB is committed to hiring Veterans. To receive Veteran’s Preference, a copy of the FORM DD214 -member #4, must be attached when submitting your application.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Job offer and continuation of employment with THECB is contingent upon:

• Proof of education and experience listed on the application.
• Eligibility/authorization to work in the U.S.
• Satisfactory results from a pre-employment criminal history background check.
• Compliance with the Selective Service Law for males ages 18-25. Names and other information concerning applicants may be subject to disclosure upon request.

THECB does not allow dual employment with other state of Texas agencies or institutions. Salary for this position will be commensurate with experience and qualifications. During interview process, candidate may be asked to provide written and visual (i.e., PPT) demonstration of knowledge and skills related to this position. No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted. Note: This refined description preserves the original content while ensuring proper HTML structure using only allowed tags. #J-18808-Ljbffr Centralized Accounting and Payroll/Personnel System