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ServiceNow Architect

AceStack LLC

Role: ServiceNow Architect


Location: Remote


FTE Only

Must Have Technical/Functional Skills:

  • 10 to 15 years' experience in administration/implementation/configuration of an ITSM solution in medium to large organization
  • 5 to 8 years' experience in administration/implementation/configuration of ServiceNow in the areas of Source 2 Pay (S2P), HRSD, ITOM, ITAM (not limited to) and Scoped Application solution
  • Experience with similar platforms like ServiceNow S2P (SAP Ariba and other platforms)
  • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations, Converting Business Requirements into Technical Solutions
  • Lead at least a couple of Implementation projects in different ServiceNow modules including Scoped applications and 1 complete Implementation lifecycle for ServiceNow
  • ServiceNow custom application design and development experience
  • Past work experience with procurement , supplier management and account payables functions
Roles & Responsibilities:
  • Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
  • Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
  • Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
  • Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
  • Applies Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
  • Applies innovative technology to business processes to develop new solutions and troubleshoot issues
  • Consults with business analyst/Process Leaders to develop appropriate technical solutions in Service Now
  • Follows up on outstanding development needs and provides timely status reports to the project manager
  • Advises on options, risk and impacts on business/ITIL processes
Generic Managerial Skills, If any
  • Ability to handle work pressure
  • Ability to coordinate with global teams
  • Able to manage client stakeholder expectations
Vacancy posted 7 hours ago
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