Logistics Specialist

Job Summary Compensation: Starting at $55,000-$60,000 annualized Who we are: The WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Outbound Transportation Team within our Logistics Department. The Logistics Specialist role focuses on finding creative solutions for our day-to-day needs along with process improvement to keep up with our rapid growth. Since 2020, The WebstaurantStore has doubled in size! This role plays a key part in growing our business to support our customers to run their businesses more efficiently and profitably. Responsibilities As a Logistics Specialist you will: Make and execute decisions regarding the delivery needs of customer orders Manage relationships with transportation providers, vendors, Customer Service, and others to provide the best shipping experience for our customers Proactively problem-solve and communicate with appropriate departments when transportation or customer service issues arise Follow up on order and shipping errors to ensure accuracy and customer satisfaction Monitor key department metrics, including profitability, to identify opportunities for team improvement Collaborate with other stakeholders to ensure fast processing of orders Evaluate current processes and suggest any appropriate improvements or strategic solutions to increase efficiency and better the customer experience Ensure the smooth functionality of internal tools and systems to reduce friction in the outbound shipping process Other tasks as assigned #J-18808-Ljbffr