Coordinator Contracts

This position is in Gatlinburg, TN and you must be able to work onsite. 

Starting wage is $18.00 per hour.

We also offer Day 1 Benefits as a Hilton Grand Vacations new team member!

If you are excited, and hardworking, about ensuring our guests have a memorable experience then this is a wonderful time to join us!

Hilton Grand Vacations is looking for a detailed Contracts Coordinator. You will help generate Real Estate Contract documents for various properties based on the basic supporting information provided by Sales with a focus on accuracy and efficiency. If this sounds like something you are interested in, please apply now!

Contract Process

• Prepare and generate contracts and related closing documents accurately and in a timely manner
• Verify data entry through our company software and program systems reviewing documents
• Process payments for various transactions (ie. Japan Notary Fee, ADP, Maintenance Fee, Interest Due, Wire Transfers), while ensuring payment is made to the appropriate project
• Process and handle rescission/cancellation, as needed
• Acquire credit card authorizations and retrieve credit reports for all sales, if applicable
• Generate closing reports and financial closing sheets, as needed
• Work on developing their contracts knowledge for all contract-type transactions
• Complete prescribed activities daily as noted on opening and closing checklists
• Be proactive and intuitive to the needs of the contract department and provide assistance to the team members, as needed
• Work closely and maintain a professional relationship with Quality Assurance department to acquire necessary documentation to complete contract files in a timely manner

Contract Review

• Reviews files after clients signs to assure accuracy with underwriting guidelines and title requirements
• Verifies all pertinent information on submitted worksheet is accurate for contracts processing

Contract Closing

• Supervise and coordinate the timely closing of all business, prior to 60 days. Systematically monitor the suspense aging report from Cognos to ensure timely follow up and processing
• Responsible for completing the required site end of day process

Contract Support

• Carry out all other reasonable requests by management of which the associate is capable of performing.
• Runs supporting reports for sales contracts, if applicable

• To fulfill this role successfully, you must possess the following minimum qualifications and experience:
• High School Diploma/GED
• At least 1 year of administrative/clerical experience in a professional environment
• Excellent computer skills with accuracy and speed. Proficient in Microsoft Excel and Word
• Able to work a varying schedule including regular weekends and holidays
• Reliable, strong attention to detail, ability to multitask, ability to work in a fast paced environment and strong organizational skills
• High level of professionalism and the ability to handle stressful situations with the highest integrity
• Strong customer service skills
• Positive demeanor

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS/Bachelors Degree
• Timeshare/Vacation Ownership experience
• Contract preparation skills
• Familiarity with mortgage loan documentation, credit review and deeding
• Experience with Chorus and Voice systems

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.