SJSEMI_Financial Counselor_O00222

Benefits Benefits effective on Day One, no waiting periods Full benefits package: Medical, Dental, Vision, PTO, Life Insurance, Short and Long‑term Disability Retirement savings plan with employer match and contributions Colleague referral program to earn cash Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country Tuition reimbursement Employment Type Full time Shift Day Shift (Monday–Friday) Description 100% on‑site position. Work hours: 8 am – 4:30 pm, Monday–Friday. Location Trinity Health Oakland Status Full Time 40 hours per week Minimum rate of pay $19.45 Note This is a fully on‑site role. Total Rewards and Benefits Competitive compensation, daily pay Benefits effective on Day One, no waiting periods Full benefits package: Medical, Dental, Vision, PTO, Life Insurance, Short and Long‑term Disability Retirement savings plan with employer match and contributions Colleague referral program to earn cash Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country Tuition reimbursement Position Purpose Financial advocate for the patient and liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment. Minimum Qualifications High school diploma or GED. 2–3 years experience in Patient Access or Patient Accounting for hospital registration and/or hospital reimbursement services. Obtain national certification in HFMA CRCR and/or NAHAM CHAA within one year of hire. Understanding of basic billing and coding. Additional Qualifications (nice to have) Epic experience preferred. Knowledge of federal or state government agencies including Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle preferred. Essential Functions Counsels patient on cost of treatment, insurance benefits, resources for payment and financial assistance. Secures and documents payment arrangements. Assists patients in financing, payment plans, financial assistance and all financial options through the organization. Audits bills for accuracy & edits for front‑end inaccuracies to increase collections and decrease write‑offs. Works closely with RSO and division leadership to improve collections. Experience in the Medicaid Application process. Working Conditions Standing / walking, ability to vary / adjust physical position or activity. Lifting up to 30 pounds unassisted. Using upper & lower extremities, bending / stooping / reaching & pushing / pulling. Work indoors, temperature‑controlled & well‑lit conditions. Occasional travel to worksites with variable internal & external environmental conditions. Perform work that involves physical efforts such as transporting, moving, positioning &/or ambulating patients. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Job ID: 00674015 #J-18808-Ljbffr Trinity Health