Patient Care Specialist (RN)

Patient Care Specialist (RN) - Hospice

Ensures and provides patient care and serves as a responsible and accountable clinical expert, role model, educator, and resource who facilitates the professional development of staff and evidence-based quality care. Collaborates with the unit leadership team to ensure competent staff performance to promote quality patient outcomes and meeting of regulatory guidelines. Assists in maintaining a safe work environment and maintains clinical and professional competency as appropriate to the population of patients served. Disseminates to staff all relevant information and education obtained from committees and monthly Patient Care Specialist meeting in timely manner to ensure adoption of current practices.

Job Duties

• Participates with unit leadership team and the Department of Education to ensure educational needs of staff are met including, but not limited to, orientation, nurse residency, ongoing competency assessment, use of electronic learning system and electronic medical record, continuing education, performance improvement, and professional development.
• Provides clinical, consultative, technical, and informational services to clinical staff, patients, and families demonstrating knowledge in identification and resolution of patient care or other problems.
• Participates in all phases of the performance improvement process including organizational unit-based patient satisfaction goals.
• Assists in the development and implementation of evidence-based policies/procedures/protocols/standards designed to facilitate improved care practices and to promote positive patient outcomes. Mentors nurse resident EBP projects and facilitates dissemination as appropriate.
• Demonstrates commitment to quality and safety, in accordance with established policies and procedures, utilizing evidence-based practice.
• Fosters staff compliance with all regulatory requirements (OSHA, HIPAA, TJC, DOH, ADA, etc.) including Point of Care testing, patient safety goals, and mandatory educational requirements.
• Mentors staff to facilitate team development and collaborative practice via the Professional Practice Model.
• Utilizes appropriate and acceptable intervention behaviors and communication styles in order to be an effective resource and liaison to staff within the department as well as within the hospital network.

Minimum Qualifications

• Bachelor's Degree in nursing.
• 3 years of recent experience in a clinical practice with demonstrated leadership/teaching abilities.
• Knowledge and competence that reflects current nursing practice.
• Ability to identify clinical problems and review related information to develop and evaluate options and implement solutions/quality care interventions.
• Basic knowledge of evidence-based practice.
• Basic computer skills.
• BLS - Basic Life Support AHA - American Heart Association Upon Hire
• ACLS - Advanced Cardiovascular Life Support - American Heart Association Upon Hire
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire

Preferred Qualifications

• Master's Degree

Physical Demands Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Work Shift: Day Shift

Address: 2024 Lehigh St

Primary Location: Allentown - 2024 Lehigh Street

Position Type: Onsite

Union: Not Applicable

Work Schedule: Monday - Friday; 08:00 - 16:30

Department: 1004-09179 Health Center Clinical Services - CC