Home Care Coordinator

Home Care CoordinatorA growing healthcare organization is seeking a compassionate and detail-oriented Home Care Coordinator to join their senior care services team. This full-time, on-site position plays a vital role in ensuring that clients receive the highest quality of in-home care possible. The ideal candidate brings a genuine passion for serving older adults and vulnerable populations, combined with strong organizational skills and the ability to manage multiple priorities simultaneously.Key ResponsibilitiesCoordinate and schedule caregiver assignments to match client needs, preferences, and availabilityConduct initial client assessments and regular follow-up visits to monitor care plan effectivenessServe as the primary point of contact for clients and family members, addressing concerns promptly and professionallyMaintain accurate and up-to-date client records, care plans, and scheduling documentationRecruit, onboard, and support caregiving staff, ensuring proper training and compliance with applicable regulationsCollaborate with healthcare providers, social workers, and case managers to ensure continuity of careHandle on-call responsibilities on a rotating basis to address urgent staffing or client issuesTrack caregiver performance and client satisfaction, implementing improvements as neededEnsure compliance with state regulations, licensing requirements, and organizational policiesRequirementsMinimum of two years of experience in home care, healthcare coordination, or a related fieldStrong knowledge of home care services, caregiver roles, and senior care best practicesExcellent interpersonal and communication skills, both written and verbalProven ability to manage scheduling logistics and resolve conflicts efficientlyProficiency with scheduling software, electronic health records, or care management platformsValid driver's license and reliable transportation for occasional local travelAbility to work a flexible schedule, including participation in an on-call rotationAssociate's or bachelor's degree in healthcare administration, social work, or a related field preferredPreferred QualificationsExperience in a related field is preferredScreening QuestionsHow many years of experience do you have relevant to this Home Care Coordinator role?Do you hold any required licenses or certifications for this position?Are you available to work onsite in Wallingford, CT?