Food & Bev Closing Team Leader

Food & Beverage Closing Team Leader

The starting pay range for this position per hour is $24.25 - $26.25. The full pay range for this position per hour is $24.25 - $41.25. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

The Closing Food & Beverage team continues the momentum from the team's day of hard work in Food & Beverage to finish strong; they take care of the guest until the doors close each night and help set the team up for success going into the next day. They have a deep understanding of each leader's vision for their business, they prioritize through the eyes of the guest and have fun with the team while executing Food & Beverage closing routines.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food & Beverage Closing Team Leader can provide you with the skills and experience of:

• Guest service fundamentals and experience building a guest-first and freshness culture
• Food & Beverage business fundamentals, including department sales trends, freshness, food safety and quality, inventory management, item reliability, guest shopping patterns and pricing and promotional strategies
• Executing closing routines and overseeing Food & Beverage operations with guidance from area and store leaders on procedure, process and team member concerns
• Supporting daily/weekly stores workload to support Food & Beverage priorities and deliver sales goals
• Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating and retaining and developing talent.

As a Food & Beverage Closing Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Develop a collaborative partnership with your peer Food & Beverage Team Leaders for alignment on expectations, priorities, goals, and leading a great Food & Beverage Team
• Lead the closing team to execute the closing tasks and routines while maintaining great guest service through store closing hours.
• Understand sales goals and plans, and execute daily/weekly workload to deliver on department and store sales goals and guest engagement including merchandising, pricing, changes to sales floor merchandise displays, sampling and promotions
• With your direct leader's guidance, lead an effective Food & Beverage team that strives to deliver the Food & Beverage standards with a focus on the closing team and processes
• Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis by walking F&B Standards to prioritize your business needs and identify closing priorities while leading the closing team through those tasks
• At the direction of your direct leader, establish clear goals and expectations and hold team members accountable to those expectations.
• Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage check-ins and check-outs as daily connection points.
• Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management, cleaning routines and Food Safety policies and procedures.
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Validate and follow-up on team members' progress against their assigned prioritized workload tasks, production area routines, and application of best practices.
• Lead and demonstrate a culture of executing all best practices learning; help close skill gaps through development, coaching and team interactions.
• Lead team huddles to communicate evening focuses and trends, leveraging store reporting and HQ communications.
• Develop and maintain relationships with vendors to ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met and areas are full and maintained.
• Remain up-to-date on relevant trends and products to educate team members.
• Support your direct leader in the hiring and onboarding process of new team members.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws
• Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect the store's liquor license (if applicable).
• Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive partnership with your Starbucks district manager, following up on key takeaways from their time in your store (if applicable).
• In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
• Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.
• Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Address all store emergency and compliance requirements.
• As a key carrier, follow all safe and secure training and processes.
• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs
• Address all store emergency and compliance needs.
• All other duties based on business need.

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).
• You enjoy leading a team through closing shift tasks to balance priority workload and the guest experience.

The good news is that we have some amazing training that will help teach you everything you need to know to be a Food & Beverage Closing Team Leader. But, there are a few things you need from the get-go:

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Previous retail and/or food experience preferred, but not required
• Lead and hold others accountable
• Communicate on multiple frequency devices and operate handheld scanners, and other technology as directed
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills