Food & Beverage Manager
Hilton Chicago
Job Title: Food & Beverage Manager
Department: Food and Beverage
Supervisor: Director of Food & Beverage/General Manager
Summary
The Food & Beverage Manager is responsible for overseeing the daily operations of all dining and beverage outlets within the hotel, ensuring exceptional guest experiences and efficient service delivery. This role involves managing restaurant, bar, room service, and banquet operations while maintaining high standards of quality, safety, and profitability.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Supervise and coordinate activities across restaurants, lounges, banquets, and in-room dining services.
• Monitor service quality, guest satisfaction, and staff performance to uphold brand standards.
• Collaborate with chefs and outlet supervisors to plan menus, manage inventory, and ensure timely service.
• Control costs and optimize revenue through effective budgeting, forecasting, and pricing strategies.
• Recruit, train, and lead F&B staff, fostering a culture of hospitality and teamwork.
• Ensure compliance with health, safety, and sanitation regulations across all outlets.
Supervisory Responsibilities
Provides direct leadership to F&B outlet teams in the absence of designated outlet managers.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree from four-year college or university preferred; hospitality degree preferred.
Two or more years managing a food and beverage team in a hotel or similar environment with various food and beverage revenue outlets.
Certificates, Licenses, Registrations
Current Food Manager’s certificate is required. Current TABC (TX) or RVSP (LA) is required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hand to finger, handle or feel objects, tools and/or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk and hear. The employee will have to move, set up and tear down kitchen or food and beverage equipment etc. The employee must occasionally lift and/or move up to 50 pounds.
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