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Lead, IVR & Conversational AI Product Manager

Government Employees Insurance Company

GEICO is seeking a Senior Product Manager to lead the IVR and conversational AI voice-first strategy. You will own the product roadmap, collaborate with engineering, design, and operations, and steer initiatives that improve self-service rates and customer satisfaction. The role requires a Bachelor's degree and 5+ years in product management, with deep experience in IVR, NLP, GenAI, and cloud contact center platforms. #J-18808-Ljbffr Government Employees Insurance Company

Vacancy posted 3 days ago
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