Customer Service Representative
PetSuites
Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members. At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members. What You'll Do As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for. Your responsibilities include: Greeting clients, pets, and vendors warmly Managing check-ins and check-outs Booking boarding, daycare, grooming, and training reservations Answering phones, emails, and voicemails promptly Processing payments and balancing transactions Obtaining and verifying vaccination records Managing waitlists during peak seasons Recommending services and activity packages that meet client needs Communicating pet updates and concerns to leadership Keeping lobby and front areas clean and safe You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment. What We're Looking For We're seeking someone who is: Friendly, confident, and professional Detail-oriented and organized Comfortable multitasking in a busy lobby Strong with phones, scheduling, and computer systems Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
Calm and solution-focused when handling customer concerns Passionate about dogs and cats You must be able to: Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy environment Handle dogs of all sizes safely Work Schedule Full-Time Monday-Friday shifts Weekend availability required Holiday availability required Benefits & Perks Health, Dental & Vision Insurance Paid Training Employee Pet Care Discounts Tips Career growth opportunities within NVA Equal Opportunity Employer NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace. If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.
Work schedule
Calm and solution-focused when handling customer concerns Passionate about dogs and cats You must be able to: Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy environment Handle dogs of all sizes safely Work Schedule Full-Time Monday-Friday shifts Weekend availability required Holiday availability required Benefits & Perks Health, Dental & Vision Insurance Paid Training Employee Pet Care Discounts Tips Career growth opportunities within NVA Equal Opportunity Employer NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace. If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.
Work schedule
- Monday to Friday
- Weekend availability
- Holidays
- Tips
- Employee discount
- Paid training
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Schaumburg, IL vacancy
- ...Job Description As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally...SuggestedShift work
Domino's Franchise
Schaumburg, IL5 days ago - ...At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams... ...! The Alterations Customer Service Representative (CSR) is a critical role for the successful...SuggestedHourly payPart timeWeekend workWeekday work
David's Bridal
Schaumburg, IL5 days ago - ...Customer Service Representative Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field service employee relationships; and striving for customer satisfaction by...SuggestedTemporary work
Zobility
Roselle, IL4 days ago $23 - $25 per hour
...third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a... ...geographic considerations. We are seeking for an experienced Customer Service Representative to work at our corporate office in Schaumburg. This...SuggestedHourly payWork at officeINX International Ink
Schaumburg, IL3 days ago$23 per hour
...Customer Service Representative The Customer Service Representative has a high level of customer service skills. Customer Service Representative can operate with minimal supervision and can act as a team lead for office staff in absence of any other branch management...SuggestedFull timeWork at officeRemote workRB Global Inc.
Schaumburg, IL4 days ago$16.5 - $16.75 per hour
...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...Weekly payTemporary workLocal areaRemote workFlexible hoursShift workCircle K
Streamwood, IL5 days ago- Call Center Representative (Financial Aid Support) The Call Center Representative (Financial Aid Support) is responsible for answering... ...ESSENTIAL DUTIES AND RESPONSIBILITIES Provides exceptional customer service for students and staff: Remains readily available and...Work at office
- Crystal Clean LLC in Hoffman Estates, IL seeks a Technical Services Reporting Specialist to manage invoicing for National Accounts and the Technical Services Group. You will ensure accurate entry of invoices, distribute documents, and support onboarding with precise reporting...Work at office
$47k - $50k
...Inbound Sales Development Representative Paylocity is an award-winning provider of cloud-... ...Support existing clients looking to expand services by directing them to the right teams.... ...experience in payroll, HR, sales, or customer-facing roles ~ Strong verbal and written...Work experience placementLocal areaWorldwide$160k
...#electrifyyourcareer by joining the leading U.S. solar, storage, and energy services company. Are you looking to position yourself in a high growth... ...store, where you will make a significant impact on potential customers. Impact is made by building relationships, building excitement...Hourly payWork experience placementLocal areaShift workAfternoon shiftSunrun
Schaumburg, IL2 days ago- .... This position is our first impression between the company and the patients. Responsibilities / Job Duties provide excellent customer service to all patients calling in Answering phone calls scheduling appointments based on needs of patients and availability of providers...Full timeTemporary workWork at officeWork from home1 day per week
Familia Dental & Vivid Smiles
Schaumburg, IL1 day ago - ...Japanese Bilingual Customer Service Representative A rapidly growing global company in the finance industry is seeking a Japanese Bilingual Customer Service Representative to join its expanding team. In this role, you will support Account Managers by responding to business...Work at officeLocal areaFlexible hours1 day per week
- ...Job Description General Position Summary The OEM Sales Representative is responsible for leading sales and marketing activities related... ...Manufacturer (OEM) products. This role is key to managing customer accounts, developing sales forecasts, preparing quotes,...Contract workWork at officeLocal areaOverseas
Mikuni American Corporation
Schaumburg, ILa month ago - ...Serve as the main point of contact for complex, high‑priority customer issues received via all channels, including inbound/outbound phone... ...monthly reports to management outlining key complaint trends, service failures, and the business impact of issues. Collaborate with...
- ...Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people -... ...penalties and civil liability. The salary range represents the expected compensation for this role at the time...Temporary workWork experience placementWork at officeLocal area
Staples, Inc. Careers
Schaumburg, IL2 days ago - ...negotiation support, and account management while gaining insight into how accounts are managed from initial placement through ongoing service. Throughout the program, you’ll work alongside experienced professionals, explore different areas of the business, and take on...Temporary workWork experience placementWork at officeFlexible hours
- ...Financial Representative Brett Twitty is seeking an organized and efficient specialist to... ...insurance agents in gaining and keeping customers. As Financial Representative with our agency... ..., accurate, and friendly customer service. Service can include responding to inquiries...For contractorsWork at officeAfternoon shiftWeekday work
Brett Twitty - State Farm Agent
Schaumburg, IL5 days ago $60k - $75k
...Campus Development Representative We are a premium-branding solutions company serving corporate and collegiate partners. We deliver high-impact, timely solutions that elevate brands and drive measurable impact. We are also a proudly in-office culture not because we...Work at officeNight shift$18.08 - $25.25 per hour
...you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check...Hourly payPart timeReliefLocal areaShift workR1
Hoffman Estates, IL2 days ago$27.47 - $30.56 per hour
...Customer Service Clerk (Police Department) Our team is looking for a detail-oriented, customer-focused professional to support key operations... ...for this position is $27.47 - $39.83. This position is represented by a union; you may refer to the AFSCME collective...Hourly payLocal areaFlexible hours$21.7 - $30 per hour
...extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our...Hourly payWeekly payFor subcontractorLive inWork at officeLocal area- Job Description: Job Title: Customer Service Representative, Classification: Non-Exempt, Department: Employee Benefits, Location: Schaumburg, IL / Hybrid, Reports to: Customer Service Manager Overview Under the direction of the Customer Service Manager, the Customer Service...
$21 per hour
...policies, regulatory requirements, and service level expectations. This role serves as... ...The ideal candidate is detail-oriented, customer-focused, and capable of balancing... ...account records to reflect authorized representatives. Ensure compliance with company policies...Full timeTemporary workWork at officeLocal areaWork from homeFlexible hours- IT SDR/B2B Lead Gen Schaumburg IL (onsite) Contract As an SDR/Lead Gen Specialist, the person will be at the forefront of our sales efforts, relentlessly pursuing new business opportunities. Mission is to identify, engage, and qualify prospective clients through...Contract work
- ...Patient Account RepresentativeThe Patient Account Representative/Collector/Biller is responsible for the billing, follow-up, and collection... ...state of Illinois since 1991. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare...Work at officeLocal area
Universal Health Services
Streamwood, IL1 day ago $150k - $190k
...AmericanAg®, a global provider of diversified reinsurance services, is looking for a Property & Casualty Retrocessional Specialist to join our Client Retro teambased out of our office in Schaumburg, Illinois. This is a hybrid position working in the office a minimum of...Contract workWork at officeVisa sponsorshipWork visa3 days per weekAmerican Ag
Schaumburg, IL5 days ago- ...age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected... ...Privacy Policy: Skills and Requirements Must Haves: Customer service & Call Center experience Longevity in roles Computer...
Insight Global
Arlington Heights, IL5 days ago - ...Agency Description Are you outgoing and customer-focused? Do you enjoy working with the... ...market State Farm Insurance and financial services products. Role Description Arth Bhatiya... .... As our Insurance Account Representative – State Farm Agent Team Member, your knowledge...For contractorsInternshipWork at officeFlexible hours
Arth Bhatiya - State Farm Agency Intern
Schaumburg, IL2 days ago - ...Customer Care Representative We are Lennar. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an... ...building quality homes and providing exceptional customer service, giving back to the communities in which we work and live...Live inWork at officeRemote workFlexible hoursAfternoon shift
Lennar
Schaumburg, IL5 days ago $48k - $52k
...Job Description As a Service Account Coordinator , you will serve as a key point of contact for client accounts, ensuring smooth communication, efficient coordination, and exceptional customer satisfaction. You will work closely with internal departments to support...Full timeWork at officeSignode
Roselle, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- online customer service assistant Schaumburg, IL
- customer service rep part time Schaumburg, IL
- customer support representative Schaumburg, IL
- client engagement specialist Schaumburg, IL
- customer service account specialist Schaumburg, IL
- customer sales representative Schaumburg, IL
- benefits customer care representative Schaumburg, IL
- client service consultant Schaumburg, IL
- customer experience agent Schaumburg, IL
- customer service expert Schaumburg, IL