Customer Service Associate
Airgas
Airgas, Inc. - - Responsibilities: Nurture and coordinate an assigned portfolio for a healthy portfolio balance, ensuring accurate and timely web-based billing and account reconciliation; Proactively resolve customer account issues and payment delays at the billing stage or when past due, including root cause analysis and aligning on payment solutions; Initiate comprehensive Accounts Receivable review, research, and resolution; Prepare and present reports for internal customers (Sales and Finance) and create/maintain Excel spreadsheets to provide customers with essential billing insights; Collaborate to improve customer relationships through proactive communication and problem-solving
Vacancy posted 5 days ago
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