Food Service Manager

Food Service Manager

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• 9/24/2026

Jacksonville

Jacksonville

FL

United States of America

Onsite

Hospitality

Full-time

Description

JOB SUMMARY: Responsible for all food service and the overall success of the LECOM School of Dental Medicine Cafeteria. Daily oversight for providing customers with prompt and excellent service while maintaining a clean and comfortable environment in accordance with LECOM’s standard of excellence.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

• Establish and maintain effective working relationships;

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of LECOM;

• Ensure that the highest standards of food preparation and presentation are maintained to the required standards at all times;

• T ake full responsibility for food service while supervising employees;

• Fully comply with all Health, Safety and Food Hygiene regulations;

• Oversee all food ordering as required throughout the week, working within a fixed budget;

• Control food costs while maintaining correct and economical use of all food items and waste at all times;

• Create monthly menus;

• Ensure all kitchen equipment and facilities are kept and maintained in safe and good working order at all times;

• Assist in the set-up, take down and cleaning of the kitchen according to procedure on a daily basis and as required;

• Maintain a clean and tidy environment at all times in the preparation areas;

• Be an active and supportive team member, contributing in a constructive manner and treating all team members and customers with fairness and courtesy;

• Provide excellent customer service, serving customers promptly, courteously and with a smile;

• Ensure that food and drink served to customers is of a consistently high standard and is well presented;

• Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed;

• Enforce and oversee LECOM operational policies and procedures, including, but not limited to, those for cash handling and safety and security, to ensure the safety of all employees;

• Maintains regular and punctual attendance; and

• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

EOE/AA M/F/D/V

Minimum Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Effective communication skills, both written and verbal;

• Ability to work effectively under pressure in a fast paced environment;

• Confident in handling ambiguity and fluid situations and have an abundance of common sense and pragmatism;

• Ability to work with individuals at all levels in the organization and throw equal enthusiasm behind the more routine, hands-on activities, as well as those requiring a higher profile;

• Organizational skills; must be accurate and attentive to detail;

• Ability to maintain an established work schedule; assess and prioritize multiple tasks and demands;

• Interpersonal skills to include tact and diplomacy;

• Organizational and planning skills, including attention to detail and follow-through;

• Strong computer literacy and accurate data entry skills;

• Maintain confidentiality of work related information and materials;

• Establish and maintain effective working relationships;

• Ability to learn quickly;

• Ability to understand and carry out oral and written instructions and request clarification when needed;

• Flexibility to accept other duties needed/assigned for the department needs;

• Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;

• Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and

• Ability to accept work directives from managers and supervisors in a respectful and cooperative manner.

MINIMUM QUALIFICATIONS:

Education and experience equivalent to:

Education: High School diploma and/or equivalent required. Undergraduate or Associates degree in associated field preferred.

Experience: Previous restaurant / food service and customer service experience of two to four (2-4) years’ preferred.

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation;

• Meet Café operating policies and standards, including, but not limited to, providing quality beverages and food products, cash handling and Café safety and security, with or without reasonable accommodation;

• Engage with and understand customers, including, but not limited to, discovering and responding to customer needs through clear and pleasant communication; and

• Prepare food and beverages to standard recipes or customized for customers, including, but not limited to, recipe changes such as temperature, quantity of ingredients or substituted ingredients.