Part Time Sales Lead -Westfield Valley Fair

Part Time Sales Lead - Westfield Valley Fair Job Category: Retail Store Locations Requisition Number: PARTT010320 Pay Range: $20.34 - $20.54 /Hour. Location Westfield Valley Fair 2855 Stevens Creek Blvd Suite 1280 Santa Clara, CA 95050, USA Responsibilities Be a role model to others in providing exceptional Guest service to ensure a memorable experience Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals Model Experience First behaviors Provide feedback to the management team to raise performance and compliance issues that the CWM and AWM address Provide exceptional Guest service by actively engaging with Guests using Experience First Make Behaviors Create a warm and inclusive atmosphere for Guests, fostering positive interactions and ensuring Guest satisfaction Uphold operational excellence by consistently meeting brand standards and guidelines Display strong team commitment, being dependable, engaged, and helpful Required Qualifications High school diploma or GED equivalent Availability to work 15-25 hours per week Preferred Qualifications Associate’s (or higher) degree in business, management, or related field Behavioral Traits for Success Thrives in an Experience First environment Connects with and inspires others to achieve results Enjoys meeting and interacting with new people Possesses a "How can I help" attitude Strong desire to develop, train, and support others’ success Exercises good judgment in ambiguous situations Displays strong initiative and self-direction Thrives in a dynamic and changing environment Able to remain calm when faced with challenging circumstances Ability to work a flexible retail schedule, including days, evenings, weekends and holidays Ability to sit, stand, and move around for the duration of shift Work environments include indoor/outdoor malls, strip centers, and other retail locations Performance Metrics Your performance will be measured by your ability to support the achievement of store financial goals and compliance with company policies, procedures, and standards. Key areas include: Decision-making, judgment, and execution Creating an Experience First culture for Guests and associates Achievement of assigned goals Consistent execution of operational standards This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build‑A‑Bear, Inc. reserves the right to change this job description and/or assign tasks for the associate to perform, as may be deemed appropriate. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Build-A-Bear