Residential Concierge

Boston Residential Concierge

Boston, MA

Job Description
Job Description
Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact?
The concierge is the first impression of a luxury residential building, and they should project a consistent image that compliments the property through appearance, performance, and personality. We have a 7 am to 3 pm opening, and we are looking to hire immediately.

Duties:
Greet and acknowledge all residents and announce all guests.
Provide resident services such as package and dry cleaning acceptance and retrieval, transportation options, service vendor recommendations, restaurants reservations, and additional requests upon demand.
Through appearance, performance, and service orientation, project a consistent image that complements the property.
Adhere to formal operating policies and procedures that mandate certain customer service techniques and emergency response procedures.
Ensure property rules and regulations are consistently enforced.

Requirements:
Previous customer service or hospitality experience.
Excellent communication and interpersonal skills.
Ability to multi-task.
Basic computer proficiency.
Team player

Apply

Vacancy posted 14 days ago

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