Beverage Equipment Technician - Repair, Install & Service

Job Description Job Description Benefits/Perks Competitive Hourly Pay Free Company Training and Certification (Royal Gourmet House, Bunn-O-Matic, Wilbur Curtis, FBD Frozen—all expenses covered) Annual Performance Bonus 401(k) Plan Paid Time Off (PTO) Free Company Apparel Competitive Compensation Career Advancement Opportunities Job Summary Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are looking for a skilled Beverage Service Technician to provide top-tier repair, maintenance, and installation services for coffee, powdered cappuccino, and slushie machines. If you have a passion for exceptional customer service and a solid technical background, we want you on our team! Responsibilities Deliver Strong Equipment Service: Diagnose, repair, and Install Beverage Equipment like - coffee, cappuccino, and slushie machines; complete service reports and logs promptly. Lead Customer Satisfaction Efforts: Resolve customer issues swiftly, follow up to ensure satisfaction, and train customers on equipment use and maintenance. Manage Equipment Inventory: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed. Lead Company-Wide Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians. Teach customers how to operate their equipment Maintain accurate and detailed records Work Schedule: Days: Monday - Friday Hours: 7:30 AM - 4:00 PM Qualifications 5+ years of mechanical/electrical experience, preferably in beverage equipment, service, HVAC, or Refrigeration industries. Proficiency with hand and power tools; strong troubleshooting and repair skills. Excellent communication, strong work ethic, high accountability, and dedication to customer service and prompt repairs. Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds. Excellent customer service skills #J-18808-Ljbffr ROYAL GOURMET HOUSE INC