Experience Designer Lead

Position Title: Experience Designer Lead
Location: Pittsburgh PA - Cleveland OH - Birmingham AL - Dallas, TX - Phoenix, AZ
Work Status : Onsite 5 days a week
Duration : Contract to Hire
Years Of Experience Required : 12 + Years



Industry Background: User Experience, Design Strategy, or Human Centered Design background.

Function of the Group: User experience for digital servicing solutions

Roles and Responsibilities:
• Balance design strategy with hands-on execution to ensure alignment with business objectives and user needs across multiple product areas
• Identify problems and goals, map user flows, and prototype interactions
• Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
• Design frameworks, systems, and components that aim to deliver consistent UX across a range of user touchpoints
• Apply your UI and UX skills to an established product
• Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
• Support user observation, research, and analysis to understand the challenges of our customers • Use quantitative and qualitative data to inform design decisions

Must Have Technical Skills:
• Expert in FIGMA
• Working knowledge of Jira, Confluence, SharePoint
• Submit portfolio with resume


Flex Skills/Nice to Have:
• Design strategy
• User Mapping

Ref: #404-IT Pittsburgh