Product Manager/Owner
TriOptus LLC
Product Manager/Strategist Digital Emerging Products - Business Internet
Location: Alpharetta, GA 30022 / Irving, TX 75038 / Cary, NC 27513 / Basking Ridge, NJ 07920 (Hybrid)
Duration: 6 months to start (possible extension)
This position can be hybrid, but if business needs change the candidate could be required to come into the office 2 days/week.
8-5 Shift
Top Skills:
- Ecommerce Experience
- Adobe Analytics-Important
- Funnel Experience/Journey mapping etc
- Data representation
Job Description
- Product Manager or Strategist Digital Emerging Products - Business Internet
- As the Product Manager or Owner of Digital Emerging Products candidate will drive experience sales and online conversion with a focus on customer engagement and developing a strong customer journey for product discovery.
- By utilizing candidates experience in understanding and balancing the needs of the business and the digital audience candidate will create a highly engaging digital user experience and functional programs to achieve clients goals.
- Candidate will be responsible for the customer journey optimization and understanding traffic analysis to develop the strategy to improve conversion and sale of these products.
- Lead all aspects of ideation strategy planning and implementation of projects.
- Create business cases and gain executive alignment and approvals.
- Review VOC and identify customer pain points lead teams to come up with solutions to address and monitor post launch improvements.
- Complete and assess website funnel analysis to determine opportunities to drive conversions and identify system improvements based on customer fall-out and online behavior.
- Identify and use key metrics to measure success of a project and provide read-outs to leadership.
- Understand implications of CX and UX changes and be scrappy while making decisions.
- Create and maintain project timelines to ensure implementation tasks are complete and critical milestones are met.
- Identify and resolve issues that may impact critical project deliverables.
- Summarize project progress and results for updates and reviews.
Must Have Skills:
- Prior experience with digital operations ecommerce website design as a product owner or product manager.
- Executive grade presentation skills to tell an impactful story.
- Experience creating digital journeys for ecommerce transactions in agile environment.
- Data driven with ability to analyze understand and decipher insights from available analytics.
- Use tools like Adobe Insights and other reporting and analytics tools like Glassbox or Content square.
- Ability to identify trouble shoot and resolve problems across the digital ecosystem.
- Exceptional communication skills written oral and presentation.
Vacancy posted 4 days ago
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