Senior ERP Manager

Company Description

Cricut® empowers people to make and personalize almost anything-from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations-one project at a time.

Let's make.

Job Description

Cricut is seeking a strategic and business-focused Senior ERP Manager to lead the evolution and operational excellence of its SAP S/4HANA Cloud ecosystem. This role will drive ERP transformation through strong business partnerships, AI-enabled innovation, and scalable SAP architecture aligned with Clean Core principles.

The ideal candidate brings deep expertise in SAP S/4HANA Cloud, Clean Core principles, SAP BTP, Joule/Joule Studio, Business Data Cloud, and enterprise ERP delivery. This leader will partner closely with Finance, Operations, E-Commerce, Customer Care, and Sales teams to enable business growth, process simplification, automation, and data-driven decision making.

This role requires a balance of strategic leadership, hands-on ERP program execution, strong stakeholder engagement, and operational management across global ERP initiatives.

Business Partnership & Strategy

• Serve as the primary IT partner for Finance, Supply Chain, Manufacturing, Procurement, Warehouse, and Fulfillment teams.
• Align ERP strategy and roadmap with business priorities and operational goals.
• Drive process standardization, automation, and AI-enabled innovation using SAP Joule, Joule Studio, and SAP BTP.
• Lead executive stakeholder engagement, prioritization, and governance discussions.

ERP Transformation & Program Leadership

• Lead SAP S/4HANA Cloud initiatives including enhancements, upgrades, quarterly releases, integrations, and transformation programs.
• Drive Clean Core adoption and scalable extension strategies leveraging SAP BTP.
• Manage ERP project portfolios including scope, timelines, budgets, vendors, risks, and delivery execution.
• Ensure successful integration across Warehouse & Logistics, Manufacturing, eCommerce, CRM, and third-party systems.

SAP Platform & Functional Leadership

• Oversee operational excellence, governance, and continuous improvement of SAP S/4HANA Cloud.
• Lead adoption of SAP AI, Business Data Cloud, Fiori, analytics, and intelligent automation capabilities.
• Ensure regular SAP release upgrades, testing, change management, and business readiness.
• Provide strong functional leadership across:
  • Sales & Distribution (SD)
  • Materials Management (MM)
  • Finance & Controlling (FI/CO)
  • Production Planning (PP)
  • Warehouse & Logistics integrations

Team Leadership & Governance

• Lead and mentor internal ERP teams, consultants, and managed service partners.
• Establish operational KPIs, support SLAs, release governance, and delivery standards.
• Ensure compliance with SOX, cybersecurity, audit, and enterprise governance requirements.

Qualifications

• Bachelor's degree in Information Systems, Business, Engineering, or related field.
• 15+ years of ERP experience with 5+ years leading SAP environments and enterprise programs.
• Strong experience with SAP S/4HANA Cloud, SAP BTP, and Clean Core architecture.
• Knowledge of SAP AI capabilities including Joule and Joule Studio.
• Understanding of SAP Business Data Cloud and enterprise analytics strategy.
• Strong functional expertise in SD, MM, FI/CO, PP, and Warehouse & Logistics integrations.
• Proven leadership in large-scale ERP transformation and cross-functional stakeholder management.

Preferred

• SAP S/4HANA Cloud and/or SAP BTP certifications.
• Experience in manufacturing, consumer products, retail, or supply chain environments.
• Familiarity with Agile and product-oriented delivery models.

Key Competencies

• Business Partnership & Executive Communication
• SAP S/4HANA Cloud Leadership
• AI & Intelligent Enterprise Strategy
• SAP BTP & Clean Core Architecture
• ERP Transformation & Program Delivery
• Cross-Functional Collaboration
• Team Leadership & Vendor Management
• Operational Excellence & Change Management

Additional Information

We've Got You Covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You'll also receive exclusive employee discounts-and best of all, you'll be surrounded by some of the most talented, creative, and curious minds out there.

A Quick Note Before You Apply...

Cricut is in an exciting chapter of transformation. We're evolving fast-refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person-but it's not for everyone.

We're looking for A-players-people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.

Here's what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You don't wait for perfect clarity to act-you start, learn, and adjust.
• You set high standards. You take ownership, deliver quality, and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact-because technology and creativity go hand-in-hand here.

One More Thing (It's a Big One)

This role is in-office at least 4-5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you're energized by working alongside smart, kind, creative people-and love those hallway conversations that spark the next great idea-you'll feel right at home.

If you're looking for a fully remote role, this may not be the right fit. But if you're excited by challenge, purpose, and building something better-let's make something amazing together.

Relocation Statement:

• This position is eligible for relocation assistance.

What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways - include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you're all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.