Veterinary Technician - Washington Family Veterinary Clinic

Veterinary Technician - Washington Family Veterinary Clinic!

Come join our amazing team!

The purpose of this position is to improve the quality of patient care by assisting veterinarians with patient care and treatment.

Technicians monitor hospitalized pets, maintain inventory, prepare prescriptions, perform routine, in-house lab work, educate clients regarding veterinary care and procedures, and assist with surgical procedures. The Technician assists veterinarians to the fullest possible extent, allowing them to achieve greater efficiency by relieving them of technical and administrative work.

The Technician performs a variety of patient- and client-care duties, conducts patient assessments, anesthetizes patients, and performs procedures and treatments. Technicians maintain a high standard of patient care, communicating clearly with veterinarians, other hospital personnel, and clients to ensure that patients receive the care they need.

The Technician is friendly and flexible in the face of varying expectations from clients and co-workers. The Technician quickly prioritizes, changes focus, multi-tasks, and thinks creatively and must respond quickly and calmly to emergencies, leading others through necessary tasks.

Technicians strongly believe in the quality of care provided and communicate this sense of assurance to clients. Technicians understand veterinary services and recommendations and clearly convey the value of the services to the clients, promoting a positive work environment and providing direction to and motivating coworkers.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and contagious diseases.

Reporting Structure

Directly reports to the Lead Technician and/or the Practice Manager. May also receive direction from veterinarians on a daily basis.

Primary Responsibilities

Veterinary Knowledge

Maintains and uses an appropriate level of veterinary medical knowledge. Takes advantage of in-house educational materials and continuing education provided by the hospital.

Maintains knowledge of the hospital's programs, products, and services.

Maintains state-required continuing education requirements.

Keeps abreast of over-the-counter products and their usage, including flea-control products, skin products, vitamins, and pet foods.

Patient Care

Provides compassionate patient care, including keeping patients clean, dry, and comfortable.

Alerts veterinarian to changes in patient's condition.

Recognizes patients with contagious diseases and follows applicable procedures.

Medicates patients as required.

Performs basic emergency care, CPR, and intensive care as needed.

Animal Handling

Restrains animals in a safe, efficient, and compassionate manner during examinations and procedures.

Assists with transport of animals to different areas of the hospital as needed. Cages and removes animals as needed.

Exercises compassion and care in all interactions with patients. Properly handles fractious and fearful animals.

Exam Room Assistance

Follows established procedures in order to assist veterinarians with examinations and facilitate the flow of clients and outpatients.

Consults with veterinarians on a daily basis to plan each day's activities. Keeps veterinarians apprised of potential problems, discussions with clients, and other situations as necessary.

Reviews medical records and notes made by the admitting Client Service Representative (receptionist) to discern the nature of the visit and any tests or procedures that may be needed.

Stocks drawers in exam rooms and treatment areas.

Greets clients and patients and escorts them into an exam room. Places the patient on the exam table and prepares for the veterinarian to enter the room. Obtains base information (weight, temperature, etc.) for the pet.

Discusses with the client the reason for the visit, any symptoms or problems, and any procedures that may need to be completed (e.g., vaccinations or fecal or heartworm tests).

Uses a pre-exam checklist to ensure that all medical needs are covered.

Obtains lab samples that may be needed from the pet. Uses a fecal loop when necessary. Anticipates and prepares any medications or vaccines the veterinarian will need to treat the patient.

Notifies the veterinarian when patients in the exam room are ready to be seen. Advises the veterinarian about the nature of the visit, preventive procedures due, and necessary tests.

Assists the veterinarian with the exam by restraining the animal, preparing forms, and gathering instruments. Remains in the exam room until excused by the veterinarian.

Ensures that all procedures rendered during the visit are documented for proper billing.

Escorts the client and patient to the front desk and gives the medical record and patient visit form to the Client Service Representative.

Prepares the exam room for the next visit.

Medical Records

Ensures accurate and efficient documentation of all vaccinations, procedures, and notes in the medical record.

Admits and releases patients for all hospital procedures, appropriately completing paperwork.

Accurately invoices clients for services.

Ensures that reminders are set correctly for every visit.

Diagnostics and Laboratory Procedures

Accurately performs routine, in-house laboratory procedures. Collects, prepares, and handles specimens according to hospital protocols.

Prepares specimens for outside laboratory. Obtains results from the lab via phone or fax.

Monitors lab supplies, and orders additional lab supplies as needed.

Takes, develops, and maintains radiographs, using proper techniques and positioning.

Treatment and Other Procedures

Performs routine suture removals, nail trims, and weight checks. Applies bandages and splints.

Sterilizes instruments.

Prepares patients for procedures.

Gives intravenous, intramuscular, and subcutaneous injections as directed.

Examine patients for fleas, skin irritations, and other obvious problems.

Medication Dispensation

Understands usage of and recommendations for prescription drugs, such as heartworm preventative products and flea-control products.

Draws up vaccines, sets up syringes, and ensures that drugs and equipment are ready.

Maintains knowledge of drugs and their uses.

Calculates drug dosages and fills prescriptions accurately.

Prepares prescription labels and appropriately packages medications.

Documents controlled drug dispensation when required.

Ensures that medications are added to the patient's record and appropriately charged to the client.

Safety

Follows OSHA guidelines concerning safety and handling of hazardous materials.

Follows established hospital safety guidelines regarding radiographs, controlled drugs, and animal handling.

Surgical Assistance

Properly cleans, packs, and autoclaves all used surgical materials.

Keeps the operating room properly stocked and prepared for surgery.

Monitors anesthesia, and assists veterinarian as assigned in surgery and dentistry.

Provides support to surgical technicians as needed.

Administers intravenous fluid therapy and monitors vital signs and oxygen saturation.

Places and maintains the urinary catheter.

Hospitalized Patient Care

Admits and discharges patients on the veterinarian's orders, being especially careful to ensure that patients being discharged are well-groomed and in a medically appropriate state.

Assists with morning rotation of animals in kennels as needed.

Ensures that all animals receive needed medication.

Treats routine surgical patients from the previous day. Documents all services rendered.

Organizes daily patient status lists for front office staff and updates as needed.

Communicates with hospital attendants regarding patient needs. Review cases with other technical staff before shift changes.

Client Relations

Demonstrates warmth, courtesy, and professionalism in all client interactions.

Communicate with clients regarding the medical status of their pets.

Calls back or otherwise follows up with clients concerning certain patients; recommends additional visits if patient's progress does not appear satisfactory.

Educates clients regarding preventive medicine and vaccination

requirements. Recommends laboratory procedures, such as pre-anesthetic profile, fecal analysis, urinalysis, heartworm check, and FeLV testing.

Instruct clients on pre-procedure instructions for pets, how to care for their pets after discharge from the hospital