Operations Team Lead

Gear Wash – Santa Fe Springs, California $50,000 – $60,000 annually (nonexempt; overtime eligible) Job Description Did you know you can make a positive impact on firefighter health and safety while leading a small, hands on team? Gear Wash is the largest fully verified Independent Service Provider (ISP) of PPE care and maintenance in the world. As a subsidiary of Fire-Dex, we specialize in advanced cleaning, inspection, repair, alteration, and equipment customizations for first responders. When a firefighter’s gear needs cleaning or repair, we make sure it’s done right — helping protect those who protect us. We are seeking an Operations Team Lead (Non-Exempt) to support day to day operations at a small Gear Wash service location with approximately four employees. This is a working lead role focused on coordinating daily workflow, coaching employees, and ensuring safety, quality, and service standards are consistently met. Position Classification Non-Exempt (Hourly) Eligible for overtime in accordance with California law Key Responsibilities Daily Operations & Workflow Coordinate daily production activities to ensure work orders move efficiently through the facility Lead daily startup activities, job assignments, and workflow prioritization Monitor productivity and quality against established standards Assist handson with production activities as needed Operate a company vehicle as needed to ensure continuity of operations, including transporting PPE, equipment, or materials when coverage gaps occur Safety & Compliance Ensure adherence to NFPA 1850/1851 standards and OSHA requirements Reinforce proper PPE usage and safe work practices at all times Support documentation and compliance related to thirdparty verification programs Participate in updating and following Standard Operating Procedures (SOPs) Team Leadership & Coaching Provide daytoday guidance, training, and coaching to team members Support onboarding of new employees and reinforce proper work techniques Address minor performance or attendance issues and escalate when appropriate Foster a respectful, accountable, and safetyfocused work environment This role provides work direction but does not have authority to approve timecards, perform payroll functions, or independently issue formal disciplinary action. Customer & Internal Communication Communicate professionally with customers regarding gear status and service timelines Provide regular updates to corporate and operations leadership Support customer visits and relationshipbuilding activities as needed Administrative & System Support Accurately use company systems to track work orders and production status Maintain process documentation and assist with operational reportingUtilize Microsoft Office tools and internal systems for communication and reporting Equipment & Facility Support Assist with routine equipment care and minor maintenance Help maintain an organized, clean, and compliant facility Qualifications High school diploma or equivalent required; additional education preferred Prior experience in manufacturing, production, warehouse, or service operations Bilingual in Spanish strongly preferred Experience leading or training small teams strongly preferred Familiarity with safety driven or regulated environments (NFPA, OSHA, or similar) Basic to intermediate computer skills (Microsoft Word, Excel, Outlook, SharePoint) Strong communication and organizational skills Required: Ability and willingness to operate a company vehicle as needed to support operations, including covering driving responsibilities when the assigned driver is unavailable Must maintain a valid driver’s license and meet company driving eligibility requirements Physical Requirements Ability to stand, walk, bend, and perform repetitive motions throughout the workday Ability to lift and/or move up to 50 pounds with or without reasonable accommodation Work Schedule Monday through Friday, typical daytime hours 7 AM – 3:30 PM Overtime may be required based on business needs Meal and rest breaks provided in accordance with California law Hourly pay range: $50,000 – $60,000 annually (nonexempt; overtime eligible) Health, dental, and vision insurance 401(k) with company match Life insurance, Employee Assistance Program (EAP), and employee discount programs Purposedriven work supporting first responder health and safety Gear Wash is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. AtWill Employment Employment with Gear Wash is atwill and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law. #J-18808-Ljbffr Gear Wash