Retreat Services Associate (Part Time; Multiple openings)
Adamah
Retreat Services AssociateThe part-time Retreat Services Associate position is to assist in the day to day operations focused on food service and the overall cleanliness of the facility including: dining areas, kitchen, bathrooms, common areas, meeting rooms, lodging rooms and other duties when assigned by supervisors. This position reports to the Retreat Services Manager. Looking to fill multiple Retreat Services Associate part time roles.The Retreat Services Associate(s) will be called upon to participate in catering services including dining and buffet table setting, food service, clean-up, light kitchen prep and dishwashing. Additional tasks include cleaning and restocking bathrooms, maintaining the appearance of common areas including sweeping, mopping, emptying trash, cleaning windows, organizing and stocking storage areas. Retreat Services Associates may be asked to assist with outdoor and special events as needed and when available.The ideal candidate must possess a solid work ethic with strong organizational and time-management skills, excellent attention to detail, good verbal and written communication skills in English, as well as provide excellent customer service and maintain a professional demeanor. The retreat center is not close to public transportation so a personal vehicle will be necessary.Tasks/Responsibilities:Retreat Services Associates may be assigned to any of the following job duties. Managers and Supervisors reserve the right to determine which task(s) an associate is assigned to, based on facility needs as well as the individual's strengths and experience.Catering Services:Dining room set up and meal service including dining tables and buffet with necessary equipment and prepared food in a timely manner prior to scheduled mealtimeWorking at a fast pace to maintain the buffet throughout meal service, refilling food and keeping area tidy as neededSet up, upkeep and breakdown of the guest self-bussing station prior to, during and after mealBreak down buffet at the conclusion of meal service, clearing/wrapping/dating/storing extra foodSweep & mop floor, wipe down chairs, reset buffets dining tables as needed in preparation for next mealServing and clearing for guests receiving upgraded service (plated service, no self-bussing)Ensure snacks are delivered with appropriate plates, napkins & utensils and cleared according to the scheduled location and time on the catering scheduleMaintain the lobby Beverage Station, cleaning and replenishing as needed with beverage supplies, cups, and condiments. This includes setting up, maintain and breaking down the coffee and teas for Shabbat every Friday – Saturday.Maintain an organized and clean linen closetKitchen DutiesWashing and putting away dishes, glassware, cooking equipment, and utensils in commercial dish machine and 3-compartment sinkClean and restock kitchen employee bathroom as needed.Ensure kitchen linens are picked up, laundered, and returned dailyTake trash out to dumpsters, replace trash can liner, clean trashcans as needed.Scrub, sweep, & mop kitchen floor as needed or requestedAssist with deliveries, storing items in their proper place, break down boxes, take to dumpsterMeeting Spaces:Breakdown, clean, and re-set rooms for the next scheduled function according to instructions.Complete meeting room setups (tables, chairs and other supplies) before, during and after eventsMaintain and sets up all audio/visual equipment as assignedStore and maintain all furniture and equipment in an orderly and neat mannerMaintain and set up all ritual objects, siddurim and furnishingsSetup, maintain, and attend to Campus Rentals groups when called upon and availableCommon Areas:Responsible for appearance and cleanliness of all public rooms and social areasMonitor collection of trash and recycling inside lounges and on walkwaysClean and maintain all public spaces and areas as detailed by supervisorsGeneral duties:Monitor all meeting rooms, offices, lounges and lavatories for equipment or furnishings problems, including blinds, plumbing, light bulbs, upholstery, carpet, and inform supervisor if special attention is requiredInform supervisor of need to reorder supplies, paper products and other shortages.Provide top notch customer service to all guests, assist guests with luggage/boxes upon check-in and check-out, and answer general guest inquiriesAssist in completing various yearly inventoriesMaintain acceptable standards of personal hygieneComply with department's dress codeFollow safety regulations, reporting injuries or any unsafe conditions and work practices to the supervisorAttend All-Staff and Retreat Services Staff meetings, in-service training and education sessions as assignedOther tasks/duties as assignedAdamah Employee Standards:Be a team playerSustain a positive, enthusiastic and professional attitude at all timesAdhere to supervisor directivesMaintain a professional appearance and demeanorArrive prior to the scheduled starting time, properly dressed and prepared to workPerform all duties in a timely, accurate, honest, and professional mannerEducation and Experience:High School diploma/GED (in progress or completed) required, previous experience preferred.Skills/Requirements:Good verbal and written communication skills in EnglishStrong Customer Service and Time Management SkillsDetail oriented and able to multi-taskAbility to work independently and work well in a team environmentFlexibility to accept new responsibilities and direction as necessaryNeeds to be receptive to and accepting of guidance from othersAbility to deal with difficult people and problems and work in a diverse group of peoplePhysical Demands:Stand for long periods of timePush or pull 10-50 lbs.Lift 10-50 lbs.Mental, Physical and Visual Skills:Must be able to follow written, verbal, or diagrammatic instructions with several concrete variables. Able to add, subtract, multiply and divide whole numbers, and do calculations involving fractions, decimals and percentages. Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing. Must have superior organizational skills and prioritize tasks well. Must be able to do heavy work, exerting up to 50 pounds of force occasionally, moving furniture and performing such activities as climbing, balancing, stooping, kneeling, crouching, reaching, standing, pulling, walking, pushing, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions. Have visual requirements of mid-range vision.Working Conditions:This is a NON-EXEMPT position with varied work hours. The Pearlstone Conference and Retreat Center is open 365 days a year and Culinary & Retreat employees must understand that they may be required to work day, evening, weekend, and holiday shifts, based on guest needs. Associates will work in a normal hotel and commercial kitchen environment.Uniform:Employees must provide and wear black slip-resistant shoes while in the Pearlstone kitchen and dining room. Pearlstone will provide uniform shirts for all Culinary & Retreat employees. Dockers-style pants or long skirt, or black jeans are acceptable, but leggings, yoga pants, and sweats are not. Uniforms must be kept in good condition and laundered regularly. Employee must also securely restrain hair or wear hair and/or beard covering while involved with food preparation.Evaluation:Ninety days from date of employment date. Thereafter, annually in second fiscal quarter.This job description does not state or imply that the above are the only duties and responsibilities assigned to the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject
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