Senior Manager, Customer Success Strategy & Operations
DocuSign Inc
DocuSign is seeking an experienced Sr Manager, CS Strategy & Operations to design and improve customer success processes across the lifecycle. You will standardize workflows, SLAs, and playbooks while partnering with Sales, Services, and product teams to simplify operations and reduce friction. The role emphasizes governance of CS SOPs, RACIs, and cross-team handoffs, with an eye toward scalable, enterprise-wide impact and strong stakeholder engagement. #J-18808-Ljbffr DocuSign, Inc.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Manager, Customer Success Strategy & Operations in Brooklyn, NY vacancy
- Seismic is seeking a Senior Customer Success Operations Manager to lead planning, decision support, and program execution for the CS organization. You... ...that influence post-sale investments. You will own CS strategy, lifecycle design, retention and expansion programs, and...OperationsSenior
$220k - $240k
...altogether life-changing by shaping customer-driven decision makingWorking... ...‑changing therapeutics.As the Senior Director, Customer Success for the Resins & Technologies... ...with commercial, product management, strategy, marketing, operations, and R&D teams to ensure customers...OperationsSeniorFull timeRemote workDanaher Corporation
Jersey City, NJ4 days ago- DocuSign, Inc. is seeking a GTM CS Strategy & Operations Manager to drive critical business insights and optimize regional Customer Success performance. You will deliver dashboards, analyze trends, and partner with regional leaders to improve sales effectiveness and operational...Operations
- ...As a Senior Principal Architect at JPMorganChase within... ...of technology strategy, enterprise transformation... ...organizational change. The successful candidate will partner... ...business growth and operational effectiveness.... ...innovation, resilience, risk management, and business...OperationsSenior
JPMorgan Chase & Co.
Jersey City, NJ2 days ago - Underscore Marketing is seeking a Senior Account Manager to lead and grow client accounts, working closely with Account Directors to manage daily operations and strategic initiatives. You will guide cross‑functional workflows and develop insights that drive meaningful...OperationsSenior
$220k - $240k
...Senior leadership role overseeing global customer success strategy for Danaher's Resins & Technologies business unit. Responsible... ...go-to-market strategy, and managing a multi-disciplinary organization... ...product, R&D, commercial, and operations functions Experience in...OperationsSeniorRemote work- Amazon is seeking a Senior Program Manager for Catalog Strategy & Execution within Global Manufacturing and Distribution Services. This strategic individual... ...cross-functional alignment across Amazon's global operations. You will consolidate catalog management, lead end-to...OperationsSenior
- FreeWheel, a Comcast company, seeks a Senior Manager to lead Revenue Planning and Insights within Sales Operations and Strategy in New York. You will guide top-down and bottom-up modeling, set incentives, and translate objectives into actionable goals while driving AI-enabled...OperationsSenior
- Academy Sports + Outdoors seeks a Sr. Manager DC Warehouse Management Systems to lead WMS strategy at the Twiggs DC in Jeffersonville, GA, partnering with IT and DC Operations to optimize merchandise flow. The role requires extensive WMS and DC experience, plus 4+ years...OperationsSenior
- ...seeking a Strategic Advisor to act as a senior counselor to the President & CEO,... ...partnerships. This external role does not manage daily operations. Focus areas include health system... ...Northern California, new program launch strategy, employer-sponsored cohorts, executive...OperationsSeniorRemote job
- ...Assistant General Counsel - Hospital Services to lead and implement legal strategies for system-wide hospital operations. This role partners with leaders across operations, revenue cycle, care management, and regulatory matters within a large, growing health system. The AGC...OperationsSenior
- ...seeking an experienced Product Manager to lead Environmental... ...the portfolio, shaping strategies, and aligning customer needs with technology investments... ...to drive growth. The successful candidate will oversee... ...across Engineering, Operations, and Sales to optimize #J...OperationsSenior
- OverviewThe Senior Manager, Marketing Strategy & Operations will serve as a key partner to the CMO and Marketing Leadership... ...greatest potential to accelerate customer and business growth.Lead high-... ..., playbooks and tools that help successful new capabilities scale across the...OperationsSenior
The Vitamin Shoppe
Secaucus, NJ3 days ago - Coinbase, Inc. is seeking a Senior Manager, Head of KYC within Central Compliance to own global strategy, policy, and program execution for KYC across regulated entities. You will partner with operations, product, and legal to scale the KYC program while meeting evolving...OperationsSenior
- Blue Cross NC, a leading health plan, seeks a Medical Director to drive value-based strategies and clinical operations. The role interfaces with physicians, providers, employers and members to advance high-quality, cost-effective care. The position requires MD/DO, NC license...OperationsSenior
- BLUEHAWK, LLC is seeking a Senior HUMINT Collection Manager to lead complex... ...the DIA Directorate for Operations. The role requires coordinating... ...coordinating across field elements, customers, collection platforms,... ...reporting, collection strategy, resource alignment, and...OperationsSenior
- Gordian is seeking a Senior Director of Product Management to lead the Procurement portfolio, including JOC... ...Gordian Cloud Platform. You will own strategy, execution, and lifecycle... ..., UX/UI, Data Science, and Revenue Operations to implement a product operating model...OperationsSenior
- TKC Holdings, Inc. is seeking a senior leader to manage the daily operations and strategy of Keefe dedicated fleets, including cost control, service quality,... ...management. You will partner with operations, sales, customer service, and vendors to resolve escalations and...OperationsSeniorRemote job
$108k - $216k
...Segment: Home OfficeRole summary: The Senior Manager, Business Strategy leads the development and execution... ...across functions, members leverage customer insights to inform decisions and... ...experience in retail merchandising, operations management, or related area OR 6 years...OperationsSeniorFull timeTemporary workPart timeWalmart
Hoboken, NJ6 days ago$86k - $108k
Job Title Senior Product Marketing Manager - Voice of Customer Job Description We're Concentrix. The... ...AI, analytics, and operational action. We are seeking... ...management, product, and client success teams. This role sits... ...of our go-to-market strategy, connecting market trends...OperationsSeniorFull timeWork at officeImmediate startRemote workWork from home$117k - $234k
...PermanentCompany: WalmartBusiness Segment: Home OfficeRole summary:The Seller Success Marketing Planning & Strategy organization is seeking a Senior Manager, Marketing Intelligence Delivery & Operations to lead the operational execution of a centralized Marketing...OperationsSeniorFull timeTemporary workPart timeWalmart
Hoboken, NJ5 days ago$91k - $169k
...OfficeRole summary: The Senior Analyst, Account Strategy, plays a critical... ..., and enhance operational efficiency. By leveraging... ...data analysis and customer insights, the role... ...team: The Account Management team collaborates... ...objectives to drive successful outcomes for clients...OperationsSeniorFull timeTemporary workPart timeWalmart
Hoboken, NJ3 days ago$90k - $180k
...earnings, tax, and controls operating model.Assess market and jurisdictional... ...planning and technology strategy development within complex... ...environments.Strong project management skills, including risk mitigation... ...include : - StockSummaryThe Senior Manager, Technology Strategy,...OperationsSeniorFull timeTemporary workPart timeFor contractorsLocal areaWalmart
Hoboken, NJ5 days ago$64.5k - $182.9k
...deliver secure, reliable managed and advisory services... ...is evolving Customer Success into a core, revenue-... ...across Sales, Delivery, Operations, Consulting, and Support... ...to support renewal strategy and executionEnsure renewal... ...as a senior quarterback across functions...OperationsLocal areaRemote workVisa sponsorshipSpectrum Charter
College Point, NY7 days ago$140k - $180k
...Senior Manager, Strategy & Operations Brooklyn, New York, United States At Morgan & Morgan, the work we do matters. For millions of Americans,... ...dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer...OperationsSeniorFull timeLocal areaMorgan & Morgan
Brooklyn, NY1 day ago$156k - $312k
...the company. About the Role This is the senior strategy leadership role for the Sam's Club... ...performing strategy team and establish the operating rhythms that sustain long-term... ...corporate strategy, business strategy, management consulting, or investment banking, ideally...OperationsSeniorFull timeTemporary workPart timeShift workSam's Club
Hoboken, NJ6 days ago$120k - $150k
...Director of Client Success & Inside Sales Location... ...processes, and commercial strategy behind the Client... ...inside sales, account management, or client success leader... ...chefs and restaurant operators buy. This person should... ...management, or customer service professionals....OperationsFull timeEarly shiftConfidential
Brooklyn, NY2 days ago$95.55k - $195.25k
...ends on May 31, 2027Work you’ll do As a Tax Strategy and Transformation Senior Consultant supporting Transformation in Operations/Finance, you will collaborate with Tax... ...service delivery for Corporate, Investment Management, Operating Flowthroughs, Individuals, Estates...OperationsSeniorWork at officeLocal areaVisa sponsorshipDeloitte
Jersey City, NJ4 days ago$119k - $218.3k
Position Summary Senior Consultant - Digital Assets Enterprise Strategy, Risk and Operating Model Design Enterprise Operations... ...the competencies of risk management, regulation, technology, and... ...products and service lines. The successful candidate would possess...OperationsSeniorContract workWork at officeLocal areaDeloitte
Jersey City, NJ6 days ago$100k - $125k
...Client Success Manager 8191 Remote - United States Full-time regular Datavant... ...Datavant our total rewards strategy powers a high-growth, high-... ...relationship with the customer ensuring that they receive the... ...updates, etc.). Own customer operations project management processes...OperationsFull timeRemote workDatavant
Brooklyn, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, Customer Success Strategy & Operations. Be the first to apply!
Related searches
- customer service supervisor Brooklyn, NY
- customer service account executive Brooklyn, NY
- customer business manager Brooklyn, NY
- director customer relationship management Brooklyn, NY
- customer retail manager Brooklyn, NY
- director customer operations Brooklyn, NY
- customer service support manager Brooklyn, NY
- remote customer service manager Brooklyn, NY
- director customer care Brooklyn, NY
- customer onboarding manager Brooklyn, NY