Guest Service Representative

Guest Service Representative

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.

Accountabilities/Duties:

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
• Processes guest orders efficiently and accurately
• Assists the Crafter in preparing cake decorations and packaging supplies as needed.
• Maintains a consistent work attendance and punctuality record.

We are a team that prides ourselves in offering:

• A warm and welcoming environment.
• The ability to make genuine, positive connections with coworkers.
• Flexible scheduling with guaranteed hours.
• Commitment to your personal success and development.
• Experience in a top national brand that prides itself in guest service and quality cakes.
• Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Benefits:

• Full-time team members have the option for health insurance coverage, paid in part by the company.
• Flexible Scheduling
• Great entry-level role to build your experience and grow!
• Locally owned company so you'll feel more like family than a number
• Resilient business that didn't have to close during COVID
• Work/life balance
• Not under-staffed so you won't be over-worked.
• $10 - $13 per hour based on availability and experience

Compensation: $10.00 - $13.00 per hour

Join Our Growing Family

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!