Shift Leader
Five Guys
Shift Leader
Shift Leaders at Five Guys learn valuable new skills that can help them develop a career for their future. Shift Leaders need to implement all the standard operational procedures of the company and make sure that every customer receives the best customer service possible.
Requirements:
- Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Coordinates with management for on-the-job training of new associates
- Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
- Transfers supplies and equipment between storage and work areas by hand or use of a hand truck
- Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required
- Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
- Practices excellent food safety and sanitation practices and complies with HACCP standards
- Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management
Benefits:
- Free meals
- Flexible scheduling
- Tips and weekly secret shopper bonuses
- Advancement opportunities
- Fun, fast-paced work environment
Vacancy posted 6 days ago
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