RCM Cash Poster

RCM Cash Poster

InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company's Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets all completed to factory specifications.

Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.

Under direction of the RCM Cash Posting Manager, the RCM Cash Poster is responsible for posting all company payments and/or rejections received by insurance companies, facilities, customers, and patients.

The position involves reconciling bank deposits against RCM Accounts Receivable billing systems daily, researching offsets, unapplied cash, and zero-dollar remits. Additional duties include resolving and processing of overpayments and credit balances received by insurance companies, facilities, and patients and processing any correspondence documentation.

In this role, the ideal candidate will:

• Prepare and balance daily deposit reports
• Reconcile bank deposits against HDMS, Niko Health and M3 Accounts Receivable billing system
• Research offsets, unapplied cash, and zero-dollar remits
• Resolve and process overpayments, credits, refunds, NSF checks, Credit Card payments
• Process lock box deposits including bank downloads
• Research and post items listed on exception report
• Process any correspondence documentation to various accounts

The ideal candidate will have the following qualifications:

• Associate Degree in Accounting; or one to three years' accounting related experience and/or training: or equivalent combination of education and experience
• Understand and interpret EOBs
• Identify offsets and apply accordingly
• Identify patterns of over payments, inaccurate payments, posting errors and resolves accordingly communicating any needed system changes
• Reviews insurance remittance advice for accuracy
• Post denials to patient accounts
• Working knowledge of EOBs, EFTs and ERAs
• Transfer copay/coinsurance and deductible balances to patient responsibility
• Coordinate with insurance carriers to reconcile/resolve any issues
• Identify and resolve discrepancies and claims delay issues that impact billing and collections
• Works overtime when necessary to meet department goals and objectives

Personal and professional attributes:

• Strong work ethic
• Sound judgment
• Proven written and verbal communication skills
• Natural curiosity to pursue issues and increase expertise
• Pursue and design innovative analytical performance metrics
• The courage to promote and defend ideas and analyses
• Passionate about InfuSystem and serving customers and patients
• Strives to make an impact on improving our business processes and results
• Exemplary honesty and integrity
• Ability to collaborate effectively and work selflessly as part of a team

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Comprehensive benefit package:

• Health plan options that include an employer contribution
• Health Savings Account (HSA)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Dental and Vision premiums covered by InfuSystem
• Life Insurance, STD & LTD
• Paid Parental Leave
• Adoption and Fertility Assistance
• 401(k) with a specified Company Match
• Employee Stock Purchase Program
• Tuition Assistance
• Generous Paid Time Off plan
• Employee Assistance Program
• Competitive Pay
• Employee Referral Bonus