Youth Services Specialist (20 hr.) Northern Lights Branch

Youth Services Specialist (20 hr./Non-Exempt/Part-time)

Location: Northern Lights Branch

Starting Pay Range: $18.01 – $23.26 hourly (commensurate with experience)

Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy

Our Commitment to Diversity

Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.

At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience.

What We Offer

• A robust benefits package that supports your physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans to meet your healthcare needs.
• A qualified employer for Public Service Loan Forgiveness.
• Access to mental health resources and employee assistance programs for your peace of mind.
• Generous paid time off and leave options to balance your work and personal life.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
• A variety of voluntary and supplemental insurance plans to complement your lifestyle.

About the Position

As a Youth Services Specialist, you will contribute to a positive customer experience by serving youth at your location through conversation and reading with youth. You will connect youth with books and promote our library's programs and services.

Position Schedule

• Monday - Thursday: 3pm-7pm
• Alternating Friday/Saturday: 2pm-6pm

What You'll Do

• Proactively greets youth and caregivers upon their arrival in the children's or teen area; engages adults and children in conversations and activities, promotes usage of the library collection and resources.
• Connects youth and caregivers with books and with titles at their reading level.
• Reads with youth individually or in small groups; encourages parents and caregivers to read and checkout books/materials.
• Provides age / level appropriate activities for all youth.
• Encourages participation in youth services programs; explains programs and available offerings to children, teens, parents and caregivers. Assists with youth programming as needed.
• Encourages children and teens to complete the Summer Reading Challenge.
• Assists customers with public technology.
• Assists with displaying and organizing books, keeps area neat, and fills displays.
• Assists with group registration for programs.
• May answer basic reference questions.
• Supports the Code of Conduct by following up with customers when necessary; alerts Security Officer and/or manager about suspicious behavior and similar risk to safety and security.
• Performs additional duties as assigned.

Minimum Qualifications

• High School Diploma or G.E.D. required.
• Experience working with youth required.
• Desire to work with children of all ages required.
• Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers.
• Ability to operate library technology including personal computer, email, software programs (i.e., Windows/Microsoft Office) and other job-related equipment and systems.
• Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.

Working Conditions and Physical Demands

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).

Work requires occasional lifting or pushing of up to 20 lbs. and the frequent lifting or pushing of up to 10 lbs.