Head of Operations & Finance

Job Description

Job Description

Benefits:

• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Vision insurance

Public Relations, Marketing and Investor Relations Consulting Firm | Boston, MA

Hybrid: 3 days/week in office | Contract with potential for full-time

A boutique professional services firm in Boston is seeking a hands-on Operations and Finance Manager with strong bookkeeping, finance and operational experience who has the desire to help grow and develop our firm for growth. This is a hands on role will provide strategic insights and is suited for someone who enjoys staying close to the numbers while keeping operations running smoothly, providing experience and insights along the way. The candidate will enjoy small company environments with a challenging and builder mindset.

Primary Responsibilities

Operations

• Manage vendor relationships, contracts, and office services.
• Interact with external service providers (e.g., IT support, HR/payroll, insurance, facilities).
• Support onboarding and HR administrative tasks via third-party systems.
• Oversee insurance renewals, compliance documentation, and coordination with external advisors.
• Identify and implement process improvements to enhance efficiency across finance and operations.
• Provide operational support to leadership and staff to ensure a smooth day-to-day working environment.
• Contract engagement, allocations, resource planning and billability reporting.
• State and government contract follow up.

Bookkeeping

• Manage daily accounting functions, including accounts payable, accounts receivable, reconciliations, and general ledger.
• Handle client invoicing, billing, and collections to ensure accuracy and timeliness.
• Maintain accurate financial records using accounting software and spreadsheets.
• Forecasting and resource management.
• Coordinate with external accounting/tax advisor on reporting and filings. 

General

• Serve as a flexible, hands-on support resource across finance and operations.
• Juggle multiple priorities with a high degree of confidentiality and accuracy.
• Perform additional ad-hoc operational, administrative, and project tasks as needed.
• Bring a positive, can-do attitude that helps maintain smooth operations.

Qualifications

• Bachelor's degree or equivalent experience in business or related field.
• Strong interest in streamlining operations and introducing cost-efficiency practices while collaborating on budgets.
• Tech-savvy with a focus on implementing automation where beneficial.
• 5+ years of bookkeeping and financial experience.
• 5+ years of experience in operations, administrative, or similar coordination roles (professional services environment preferred).
• Familiarity with accounting software and spreadsheets; experience with payroll/HR systems is a plus.
• Experience coordinating with external vendors and providers for HR, IT, finance, and facilities.
• Exceptional organizational skills and attention to detail.
• Strong communication skills and sound judgment.
• Past performance in scaling operations I highly desirable. 
• Desire to grow with firm and help scale -- proven track record needed.
• Calm and adaptable in a fast-paced environment.
• Must be able to work a hybrid schedule with 3 days per week in Boston.

Flexible work from home options available.