Entry-Level Event Manager

Job Description

Job Description

Job Title: Entry-Level Event Manager (Marketing Experience Preferred)

Position Overview
The Event Manager is a self-motivated, results-driven professional responsible for booking, planning, and executing a diverse range of public and private events at the Convention Center. This role acts as the primary liaison between the facility and the client, managing events from the initial booking and detailing stages through to flawless execution and completion.

While primarily focused on event coordination and venue sales, the ideal candidate will also possess marketing experience to help promote the facility, drive new business, and maximize revenue.

Essential Duties and Responsibilities
Duties and responsibilities include, but are not limited to, the following:
Event Planning & Client Relations

• Serve as the primary point of contact for clients, gathering all event specifications, setup requirements, and technical needs.
• Conduct facility tours for current clients; answer inquiries regarding venue services, capabilities, policies, and procedures.
• Assist clients in finalizing booking arrangements and executing contracts/agreements.
• Maintain loyal, long-term client relationships to encourage repeat business.

Facility Operations & Coordination

• Translating clients needs into detailed event orders and room diagrams using event-based software.
• Coordinate directly with internal departments to ensure equipment, layouts, and staffing meet contractual agreements.
• Collaborate across departments and assist team members outside of primary duties during high-volume event windows to ensure overall venue success.
• Plan and manage event logistics to establish a safe, efficient, and welcoming environment for guests.
• Liaise with external support services and public safety personnel (Security, Police, Fire, and EMS) as required for event safety.
• Oversee and inspect event setups across internal departments (tech, operations, etc.) to ensure venue standards are met and spaces are regularly maintained throughout the event lifecycle.

Sales & Venue Promotion

• Actively sell and promote convention center event spaces to meeting planners and corporate clients to meet venue budget goals.
• (Preferred) Assist with marketing initiatives, digital content, or promotional campaigns to increase venue visibility and attract new bookings.

Minimum Qualifications

Knowledge of:

• The hospitality, tourism, and venue management industry.
• Core principles of sales, guest services, and business communication.
• (Preferred) Basic marketing concepts, social media promotion, or digital content creation.
• Event layout methods, including room sets, A/V requirements, and event diagramming software (Momentus).
• Proficiency in Microsoft Office Suite and standard office equipment.

Ability to:

• Work a highly flexible schedule, including early mornings, evenings, weekends, holidays, and extended workdays based on the event calendar.
• Provide exceptional written and verbal customer service.
• Direct, organize, and supervise part-time or support staff during event execution.
• Manage confidential client and facility information with discretion.
• Demonstrate a proactive, self-motivated work ethic under pressure.
• Effectively direct and prioritize the work of internal departments to ensure high-quality event execution.

Educational & Experience Requirements

• Bachelors degree from an accredited college or university in Hospitality Management, Event Management, Marketing, Business Administration, or a related field.
• Preferred one (1) year of responsible experience in event planning/management, OR an equivalent combination of education and experience (such as a comprehensive internship in a convention center or similar hospitality facility).

Physical Requirements

• Ability to walk, stand, and navigate a large facility for extended periods during event days.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER