ERP Leader (Infor LN)

Job Purpose Provide enterprise ownership of the Infor LN, D365, SAP platforms and enterprise business platforms (Coupa, ETQ, etc.) across Progress Rail’s global operations. This role is responsible for platform strategy/transformation, operational execution, governance, and organizational leadership of managers overseeing functional delivery, development, integrations, and ERP administration. The ERP Leader ensures reliable system performance, disciplined execution, cross‑regional alignment, and a clear multi‑year roadmap that supports manufacturing, finance, supply chain, engineering, quality, and service operations. Key Job Elements Platform & Operational Leadership Oversee day‑to‑day operations of Progress Rail’s ERP environments. Ensure incidents, enhancements, and releases are delivered predictably and within defined service levels. Monitor system performance, stability, and user satisfaction. Establish and track operational KPIs (incident volume, resolution time, backlog health, availability). Manager Leadership Lead managers responsible for ERP functional delivery. Lead managers responsible for ERP development and EDI/integrations. Lead managers responsible for ERP administration. Governance & Controls Enforce change management and release governance processes. Standardize documentation and workflow discipline. Support audit readiness and internal control compliance. Maintain ERP operating procedures and playbooks. Business Partnership Serve as senior IT partner for ERP‑enabled business capabilities. Translate business needs into structured, executable priorities. Resolve operational escalations and manage expectations. Advanced Duties and Responsibilities Platform Strategy & Roadmap Define and execute a 2–3 year ERP roadmap aligned to business strategy. Lead ERP capability adoption and cloud optimization initiatives. Drive cross‑site and cross‑region process harmonization. Reduce unnecessary customizations and technical debt. Align ERP evolution with enterprise architecture and integration standards. Organizational Design & Operating Model Design and continuously improve the ERP operating model. Develop succession plans and leadership bench strength. Establish cross‑regional collaboration standards. Balance internal capability development with targeted use of external partners. Financial & Vendor Accountability Own ERP related operating and project budgets. Manage strategic relationships with Infor, Microsoft, SAP and external partners. Optimize resource allocation to maximize ROI and system reliability. Education / Training Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related field required. Master’s degree (MBA or related) preferred. Qualifications And Experience 12+ years of ERP experience in a manufacturing environment. Deep expertise in Infor LN (Cloud Edition strongly preferred). Experience supporting multi‑site and multi‑country operations. 5+ years leading managers or multi‑layer ERP organizations. Proven track record balancing operational stability with modernization initiatives. Experience with EDI integrations and enterprise system integrations. Preferred Skills Strong understanding of Finance (GL, AP, AR), Manufacturing & Planning, Purchasing & Warehousing, Engineering & Quality, Service & Projects. ITIL or structured service management knowledge. Experience reducing ERP customization footprint. Demonstrated ability to implement governance frameworks. Executive‑level communication and stakeholder management skills. Cross‑cultural leadership experience (U.S. and LATAM preferred). Strong analytical and KPI‑driven decision‑making capability. Essential And Physical Activities Functions Strength – Ability to lift 50 lbs. Motion – Majority of work at a computer; occasional physical work with equipment; ability to climb ladder or steps onto a locomotive. Vision/Hearing – Ability to operate a vehicle for travel and use a laptop/desktop. Work Environment – Large majority of time in an office; occasional work outside. Emotional Demands – Work with a team under pressure; safety and security responsibilities; effective communication in meetings, presentations, and written documentation; manage multiple priorities in a dynamic manufacturing environment. Safety – Ability to work safely around hardware and electrical equipment; maneuver in production facilities with potentially dangerous moving machinery. Benefits Competitive Salary 401(k) plan with up to 6% company match (no waiting period with immediate vesting) Medical/Dental/Vision/Life/Disability Insurance Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money Flexible Spending Accounts Paid Vacation Paid Holidays Paid Time‑Off (PTO) Employee Assistance Plan Education Assistance Program Employee Recognition Programs Site specific Production and Incentive Plans Site specific Step and Skill Level Wage Adjustment Plans Site Specific Relocation and Sign‑on Bonus Programs Benefits eligibility varies by job position, full‑time/part‑time and regular/temporary status. EEO Statement Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Summary Pay Range $127,500 – $240,000 #J-18808-Ljbffr Progress Rail, A Caterpillar Company