Customer Service
$20 per hourAssocia Northern California
Associa is currently looking for a Customer Service Associate to join our team in Palm Desert, CA. As a Customer Service Associate, you will be responsible for assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone or via email, but may also have to help customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude.
What do we offer?
Compensation: $20.00/hour; direct experience highly considered. Employment Type: Full Time Work Location: 42635 Melanie Place, STE 103, Palm Desert, CA. 92211 How will you make an impact? The Customer Service Associate helps the company grow by:
- Acting as the first point of contact for customers seeking help with products or technical issues. Provide troubleshooting and technical assistance to customers.
- Using conflict resolution techniques to resolve customer issues.
- Acting as the first point of contact for customers seeking help with products or technical issues, and helping provide troubleshooting and technical assistance to customers.
- Processing print jobs, scanning, and faxing as general office support when needed
- Updating homeowner and association information in C3 and shared files.
- Proficiency in Microsoft Office (word, excel, outlook)
- At least one year of directly related or closely related experience
- Able to work effectively with others in person and in group settings
- Able to communicate effectively and professionally on the phone, email, and in person.
- Must be able to operate general office equipment (copier, fax, phone systems, etc.).
- Professional customer service skills
- High School Diploma or GED
Vacancy posted 15 hours ago
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