Forklift Operator

Job Category Operations: Individual Contributors Job Category Logistics and Transportation Job Function Operations Job Description Compensation Base Pay: $21.00 Rotating Schedules Schedule 1 Monday: 9:00AM-6:00PM Tuesday: 9:00AM-6:00PM Thursday: 9:00AM-6:00PM Friday: 9:00AM-6:00PM Saturday: OFF Sunday: OFF Schedule 2 Monday: 11:00AM-8:00PM Tuesday: 11:00AM-8:00PM Thursday: 11:00AM-8:00PM Friday: 11:00AM-8:00PM Saturday: OFF Sunday: OFF Freight Handler (Forklift Operator) is responsible for the safe, accurate, and efficient loading, unloading, staging, scanning, and movement of freight. As certified forklift operators within the operation, they provide safe, accurate, and efficient loading, unloading, movement, and documentation of cargo/freight within a multimodal transportation terminal, intermodal yard, warehouse, or dock environment, directly contributing to productivity, workflow coordination, and freight integrity. As the most experienced team members without direct reports, they often assist with mentoring, guiding, and onboarding new Material Handlers and solving complex operational problems on the floor. Responsibilities Load and unload freight using sit-down/stand-up forklifts and reach trucks, along with other appropriate Material Handling Equipment (MHE), such as pallet jacks, carts, and dollies, and approved physical lifting techniques. Move, stage, sort, and position freight between dock doors, trailers, and designated warehouse areas in accordance with operating procedures. Pick, pack, and prepare items for shipping and delivery. Assist drivers with loading and unloading activities following dock and safety procedures. Label, scan, and track freight using handheld scanning devices and company systems to ensure accuracy and documentation integrity. Identify damaged freight and promptly report issues, unsafe conditions, or equipment concerns to supervisory personnel. Abide by all company safety policies, OSHA requirements, and PPE standards. Maintain a clean, safe, and organized dock environment, including work areas, tools, and MHE. Perform tasks under appropriate supervision while learning equipment operation, safety protocols, and job procedures (for developing roles). Support dock productivity, workflow efficiency, and overall operational goals. Work assigned schedules, including nights, weekends, holidays, and overtime based on business needs. Safely and accurately handle oversized, high‑value, or complex freight. Assist with dock coordination, workflow management, and problem resolution. Prioritize freight and coordinate task assignments, sometimes acting in a lead capacity (without direct supervisory responsibility). Serve as a subject matter expert on dock operations, equipment, and procedures. Train, mentor, and support the development of other Material Handlers. All other duties as assigned to meet evolving business needs. Qualifications Education: High School Diploma or General Education Development (GED)/equivalent preferred but not required. Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required. Experience:3+ years of dock or warehouse experience required. Communication: Ability to communicate effectively in English, verbally and in writing, to understand safety and operational instructions, work assignments, and freight documentation. Ability to recognize numbers, labels, barcodes, and freight markings accurately, and to perform basic arithmetic to verify freight counts, quantities, and weights. Basic arithmetic skills to verify freight counts, quantities, and weights. Technology: Willingness and ability to learn and use basic computer systems, handheld scanners, and freight-tracking devices. Equipment: Ability to safely operate material handling equipment (MHE) such as pallet jacks, dollies, hand trucks, order pickers, pallet riders, conveyors, dock plates, dock levelers, sit-down/stand-up forklifts and reach trucks (with company-assisted certification/training), and/or other specialized MHE as required by the site. Ability to maintain regular and predictable attendance. Physical Demands: Extensive standing, walking, bending, stooping, kneeling, crouching, reaching, and twisting for 8-12 hours per/shift, with the ability to lift, push, pull, and carry freight up to 50lbs without assistance, with occasional lifting of freight up to 75lbs with assistance or mechanical aids throughout each 8-12 hour shift, multiple times per/week. Vision, hearing, and verbal communication skills sufficient to work safely in a noisy dock environment. Environment: Ability to work safely around moving equipment, vehicles, and freight in a non-climate-controlled environment, including frequent exposure to temperature extremes (both hot and cold), occasional outdoor work and/or exposure to precipitation (rain, sleet, snow, etc.), regular exposure to moving equipment, vehicle traffic, exhaust, dust, and moderate to loud noise. --

WHAT WE OFFER

Compensation: Competitive base pay based on experience, industry/geographic benchmarks and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company. Health: Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching). Wealth: 401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage. Time: 7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10–25 days annually. Culture: A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic.

ADDITIONAL INFORMATION

Agencies: The Company does not accept unsolicited outreach from third parties. Absent an agreement signed by internal Talent Acquisition and Procurement, and a documented request from Talent Acquisition to submit candidates for a specified requisition, we will not approve payments to any third party. Work Authorization: Within the United States, the Company is an E-Verify employer. Unless otherwise indicated, U.S.-based workers must be legally authorized to work in the U.S. without sponsorship, including but not limited to F-1, H-1, H-2, L, J, and TN visas, etc. Diversity, Equity and Inclusion (DEI): The Company is proud to be an equal opportunity employer . Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. Reasonable Accommodations: Physical/mental requirements are listed only to identify where potential accommodations may be needed, not as qualification standards. In compliance with applicable laws and regulations (including ADA, ADEA, and FMLA), accommodations may be available to qualified individuals unable to perform essential duties without them. Additional requirements may apply to meet legal, regulatory, and Company standards. #J-18808-Ljbffr Forward Air Corp.