Personal Banker - St. Andrew (Santa Ana)

Build Relationships. Build Futures. Build Your Career.

At Orange County's Federal Credit Union (OCFCU), banking is personal-always has been. For more than 85 years, we've helped our members reach life's milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we're proud of where we've come from-and excited about where we're going next.

Our people-first philosophy isn't just a tagline. It's why we've been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We're also honored with workplace satisfaction-driven directly by employee voices.

When you join OCFCU, you're joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.

As a Personal Banker/Member Service Representative (MSR), you're more than the face of the branch-you're a trusted financial partner.

You'll blend service, sales, and problem-solving to help members confidently navigate their financial journeys.

What you'll do:

• Deliver exceptional experiences by handling teller transactions with accuracy and care
• Open new accounts and guide members through consumer loan applications
• Proactively recommend products and services that truly fit member needs
• Resolve questions and concerns with a consultative, relationship-focused approach
• Create trust that lasts beyond the transaction-and keeps members coming back

You'll bring:

• Banking Experience:
  • 2+ years of recent experience in a bank or credit union
  • Hands-on experience with teller transactions, new account openings, and consumer lending
• Sales & Communication Skills:
  • 2+ years cross-selling and referring financial products
  • Clear, friendly communication-professional but approachable
• Tech Savvy:
  • Comfortable learning and using multiple systems and platforms
• Schedule Flexibility:
  • Monday-Saturday availability
  • Weekdays between 8:30 AM-6:30 PM and Saturdays 8:30 AM-2:30 PM

Compensation & Career Path

We believe great talent deserves fair, transparent pay-and room to grow. Hourly pay is based on experience, internal equity, and role level:

Member Service Rep IV - $23.00-$25.00 per hour. Requires a m inimum one-year recent universal or personal banker experience which includes teller, new accounts, AND consumer lending expertise

Why OCFCU?

• Award-winning workplace culture
• Clear growth paths and internal mobility
• People before profits-always
• A team that supports each other and celebrates wins

• Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
• Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
• Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
• Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.

Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.