Global Director of Operations

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Global Director of Operations

Full-Time Operations Depew, NY, US

10 days ago Requisition ID: 4084

Salary Range: $190,000.00 To $275,000.00 Annually

PCB manufactures sensors used by design engineers and predictive maintenance professionals to test and measure vibration, pressure, force, acoustics, load and shock for test, measurement, monitoring and control requirements. Our sensors support testing in aerospace and defense, automotive, transportation, civil engineering, and general R&D industries. PCB is a wholly-owned subsidiary of Amphenol Corporation. With a focus on Total Customer Satisfaction for both our internal and external customers, we have a strong and ongoing commitment to being a great place to work! Learn more about our team | |

More Reasons to Join the Team

PCB offers a highly collaborative and team-based atmosphere. Total Customer Satisfaction, for internal and external customers alike, is at the heart of our business and guides our interactions every day. Social events and opportunities are hosted throughout the year aimed to develop internal relationships and promote a culture focused on collaboration and teamwork. PCBalso provides all full-time team members with 100% employer paid medical premiums for you and your family, a competitive PTO package and 10 company paid holidays.

The Global Director of Operations is responsible for creating a global operational vision, setting strategic goals, and driving a culture of excellence and continuous improvement across all facilities. This role has overall responsibility for the company's global manufacturing, assembly, planning, and logistics functions. The Global Director of Operations will work with executive and local leadership to develop, implement, and monitor business plans aimed at achieving corporate objectives on a global scale. This individual will also be instrumental in developing and implementing policies and procedures at both the corporate and international departmental levels, providing professional direction and leadership to all operational areas of the company.

Additional Duties:

Works with the General Manager and Senior Leadership Team to create a vision and set goals for primary corporate objectives, developing both short and long-term strategic corporate plans that are congruent with company performance expectations.

Provides strategic oversight and leadership to operations leaders at all facilities to create plans and drive personnel to meet specific global operational goals (e.g., On-Time Delivery, Shipping Volume, Quality, Cost, productivity, efficiency, scrap, etc.).

Responsible for revenue forecasting and forecast accuracy on a monthly, quarterly, and annual basis.

Develops and implements company-wide policies, procedures, and systems that align with PCB's core values and company culture, ensuring consistency and compliance across all global operations.

Responsible for fostering a world-class “lean culture” across all global operations, utilizing a deep and thorough understanding of lean concepts, error-proofing, and Six Sigma methodologies to drive a continuous improvement culture throughout all aspects of plant operations.

Collaborative involvement with Purchasing leadership managing third party contract manufacturers.

Manage customer relationships and engagement supporting visits, calls, and operational presentations.

Responsible for all aspects of Inventory, Planning, Assembly, Calibration, Logistics, Safety, and facilities for all manufacturing sites.

Works in conjunction with Plant Managers to create strategic and tactical plans which are in line with sales plans and forecasts.

Provides leadership and direction to direct reports. Responsible for talent acquisition and development to create a staff capable of successfully executing defined business plans.

Ensures that all global operations adhere to PCB processes and systems, while continuously working to improve existing processes.

Maintains a working knowledge of PCB manufacturing processes and ensures product integrity throughout the global manufacturing process.

Responsible for promoting and maintaining clean and safe working environments across all global facilities, in compliance with local and international regulations.

Supports PCB Quality System, Certifications (ISO-9001, ISO-17025, AS9100, etc.), and customer audits.

Working knowledge of Enterprise Resource Planning (ERP) Systems and business reporting software

Performs other related duties as directed to ensure efficient operation of department and PCB.

Minimum Qualifications:

• Education: 4 Year Technical Degree


• Experience: Minimum of ten to fifteen years of high mix, low volume manufacturing and operations experience with a technical manufacturer, including significant experience in a global, multi-site leadership role. Must possess strong leadership qualities and excellent project management skills. Demonstrated urgency to meet commitments and a strong understanding of both electrical and mechanical inputs. General computer skills.


• Travel Requirement: Significant international and domestic travel required.

Preferred Qualifications:

• Bachelor’s or advanced degree in Electrical, Mechanical, Mfg. or Industrial Engineering preferred. MBA a plus. Must possess strong leadership qualities and strong project management skills. Demonstrated urgency to meet commitments. Trained in “lean” and “six sigma” techniques.


• Previous senior management experience in a global operations role. Proven experience managing international teams and navigating cross-cultural business environments.

Additional Benefits:

• 100% Company Paid Medical Insurance Premiums


• Dental and Vision Insurance


• Company funded HSA or HRA Accounts (with enrollment in applicable health insurance plan)


• Paid Time Off


• Employer paid basic life insurance, short- and long-term disability insurance


• 401k Company Match


• Tuition Reimbursement


• Company paid holidays, employee discounts, holiday gift certificates

Physical Demands (U.S. only)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Significant international and domestic travel required. This role requires the ability to work in an indoor office and manufacturing environment with low to moderate noise level.

International Traffic in Arms Regulations

This position requires access to “controlled technology” as defined in the Export Administration Regulations (15 C.F.R. §730 et. seq.) and “technical data” as defined in the International Traffic in Arms Regulations (22 C.F.R, Chapter 1, Subchapter M). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work.

PCB Piezotronics is an equal opportunity employee