Field Service Technician Hayward, California

Field Service Technician

Culligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico.

We are continuously hiring Field Service Technicians across the California market to support our growing customer base and ongoing service demand. This is an evergreen opportunity designed to build a strong pipeline of technicians for current and future openings in the area.

As a Field Service Technician, you will install, maintain, and repair our filtered water systems - including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers - at customer locations. You'll represent Culligan Quench in the field, delivering reliable service and a professional customer experience every day. This role reports to the Field Service Manager and includes use of a company vehicle. We provide hands-on training upon hire.

Typical Schedule: Monday - Friday, 7:00 AM 4:00 PM (Schedule may vary slightly depending on market needs and customer demand.)

Pay Range: $27.43 - $29.10 (higher compensation may be available based on experience)

Responsibilities

• Install, diagnose, and repair filtered water systems at customer sites
• Perform preventative maintenance, including filter changes, tank cleaning/sanitization, UV bulb replacement, and line clearing
• Troubleshoot equipment issues and complete necessary repairs
• Conduct visual inspections to identify leaks, wear, or system malfunctions
• Complete scheduled service agreement tasks and document all service activity electronically
• Provide a professional, positive customer experience during all service visits
• Follow company and customer safety policies and procedures at all times
• Maintain company vehicle in accordance with maintenance policies
• Transport equipment and tools safely to and from customer locations
• Ensure accurate and timely electronic transfer of customer and service information
• Maintain regular and reliable attendance

Requirements

• Experience in repair, maintenance, mechanical, HVAC, plumbing, appliance service, or related technical field
• Technical school degree or certification preferred
• Strong mechanical aptitude and comfort using basic tools
• General computer skills required; Microsoft Office experience preferred
• Strong verbal and written communication skills
• Ability to learn internal equipment systems and repair procedures
• Ability to work in a fast-paced environment where quality and productivity both matter
• Valid driver's license with clean driving record
• Must be at least 21 years of age
• Ability to pass background screening and any market-specific pre-employment requirements
• Physical requirements include ability to bend, squat, climb ladders, lift 70+ pounds, and transport equipment

Why Join Us

• Company vehicle provided
• Hands-on technical training
• Stable weekday schedule
• Growth opportunities within Field Service and leadership
• Competitive compensation and benefits

Beware of fake job offers falsely claiming affiliation with our company. We never request banking details or other personally identifiable information during interviews. Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at View email address on click.appcast.io

We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.