Information Technology Manager

Job Responsibilities:

· Lead the day-to-day operations of the IT department globally, including network administration, help desk support, system maintenance, cloud infrastructure and SaaS platforms.

· Develop and implement IT policies, procedures and best practices to ensure system security and compliance

· Manage IT projects, including software upgrades, hardware installations, cloud migrations and SaaS onboarding

· Collaborate with business leaders to identify technology needs and recommend innovative, cost-effective solutions

· Oversee vendor relationships and negotiate contracts for IT services and products

· Monitor system performance and troubleshoot issues to minimize downtime and disruptions

· Stay current on IT operations methodologies, tools and best practices. 

· Ensure that data integrity, backup and disaster recovery protocols are in place and tested regularly

· Develop, forecast, and manage the annual global IT operating and capital expenditure (OpEx/CapEx) budgets.

Qualifications

• 7+ years of progressive IT experience, combining infrastructure/systems engineering, cybersecurity, and strategic IT management. 
• Proven track record supporting multi-location, international operations (specifically US/UK/EU). 
• Demonstrated experience developing IT budgets, managing vendors, and running technology improvement projects with clear financial/operational ROI.
• Strong hands-on expertise in Microsoft 365, Entra ID/Azure AD, networking (firewalls, VPNs, VLANs), and modern cybersecurity tooling. 
• Solid understanding of international data protection considerations (e.g., GDPR) and industry security frameworks. 
• Strong commercial acumen, analytical problem-solving skills, and executive-level communication abilities. 
• Willingness to provide occasional off-hours support across global time zones and travel periodically to UK and Poland offices. 

Benefits

• 401(k) retirement plan
• Comprehensive health insurance
• Dental and vision insurance
• Paid time off
• Professional development assistance