Community Marketing Sr. Agent
Travel + Leisure
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Position Responsibilities:
Responsible for personal production and helping team to meet and exceed budgeted tour flow and APG
Motivate and assist with training the CMP team
Help resolve guest issues, complaints
Assist Supervisor and Manager with reports and site updates
Resort tour reception and sales/marketing liaison
Assist with recruiting future CMA talent
Assist Supervisor and Manager with training - new hire and on-going.
Comply with Human Resource and company policies.
Other duties as assigned.
Qualifications:
Wyndham CMP Timeshare experience required
2+ years CMP lead experience preferred
Excellent communication skills, previous supervisory experience.
History of reliability, dependability and effective follow through.
Must be able to lift 25 lbs.
Use of personal vehicle, valid driver's license and insurance required.
Must be able to work flexible schedule.
Must be proficient at Excel, Word and Outlook (Microsoft Office)
College degree preferred, High School/GED required
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io , including the title and location of the position for which you are applying.
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