Dental Front Office Assistant

Job Description

Job Description

SmileDesign Dental is a patient-focused dental practice providing high-quality general and cosmetic dentistry in a friendly, modern environment. We value teamwork, clear communication, and exceptional patient care.

Position Summary:
We are seeking an organized, professional Dental Front Office Coordinator to manage daily administrative operations, create a welcoming patient experience, and support clinical staff. The ideal candidate is detail-oriented, comfortable with practice management software, and skilled at multitasking in a fast-paced office.

Key Responsibilities:

• Greet patients, manage check-ins/check-outs, and maintain a welcoming reception area
• Answer phones, schedule and confirm appointments, and manage recall systems
• Verify and update patient information and insurance coverage; process insurance claims and follow up on benefits/authorizations
• Collect copayments, post payments, prepare daily deposits, and assist with billing and account reconciliations
• Maintain accurate patient records and ensure HIPAA compliance
• Support clinical staff with timely communication and patient flow coordination

Qualifications:

• High school diploma or equivalent; associate degree or dental administration certificate preferred
• 1–3 years front-desk or administrative experience in a dental or medical office preferred
• Knowledge of dental terminology, insurance procedures, and common CPT/ADA codes a plus
• Proficiency with Eaglesoft and Microsoft Office
• Excellent customer service, communication, and organizational skills
• Strong attention to detail, reliability, and professionalism
• Ability to handle sensitive information with discretion and maintain HIPAA compliance
• Bilingual (Spanish/English) a plus

What We Offer:

• Paid time off and paid holidays
• Opportunities for professional development and continuing education
• Supportive, team-oriented work environment

Skills:

• General Practice
• Eaglesoft

Benefits:

• Dental
• 401k
• PTO

Compensation:

• $17-$24/hour