Quality Improvement Specialist

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Quality Improvement Specialist at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

• Apply quality improvement methodologies and change management principles (IHI, PDSA, Lean, Six Sigma) to support Population Health and Quality Improvement initiatives.
• Support QAPI program activities to advance outcomes, reduce variation, and meet client requirements.
• Collaborate across departments to align and support Population Health strategies.
• Facilitate and monitor cross-functional quality improvement initiatives.
• Maintain quality documentation, including policies, procedures, committee minutes, and program materials.
• Support compliance activities related to External Quality Review Organization (EQRO) requirements.
• Perform other duties as assigned.

What we're looking for

• 3 to 5 years of healthcare quality improvement experience, preferably supporting Medicaid programs.
• Experience applying performance improvement methodologies such as Lean, Six Sigma, PDSA, and IHI, including supporting process improvement and quality improvement initiatives.
• Knowledge of healthcare quality measures, HEDIS, population health, health equity, and performance improvement concepts.
• Strong analytical skills with experience analyzing data, identifying trends, facilitating root cause analysis, and presenting recommendations to stakeholders.
• Excellent communication, collaboration, and stakeholder management skills, with proficiency in Microsoft Office, Power BI, and SharePoint.

What you should expect in this role

• Fully remote options from most US locations and territories.
• May require 10-15% travel for client meetings.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.

#LI-HC1

#LI-Quality Improvment Specialist

#LI-Lean Six Sigma

#LI-PDSA

The deadline to submit applications for this posting is October 30, 2026

The pay range for this position is $51,900.00 - $74,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.