On-Site Call Quality Analyst, Oak Brook Terrace
Napleton Automotive Group
Napleton Automotive Group seeks a Communication Quality Analyst to monitor and evaluate business calls at our Oak Brook Terrace, IL location. The role includes delivering constructive coaching, identifying trends, and recommending best practices to boost customer experience and efficiency. The ideal candidate has strong listening and analytical skills, with the ability to provide objective feedback that supports continuous improvement. #J-18808-Ljbffr Napleton Automotive Group
Vacancy posted 18 hours ago
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