Program Support Assistant

Program Support Assistant

Major duties include but are not limited to the following:

• Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of an organization's operation. In charge of scheduling and environment of care issues. Provides orientation guidelines to other Program Support Assistant (PSA) and helps ensure the successful operation of the SWSL processes.
• Assists the assigned Social Work Chief or Supervisor in tracking data that ensures the optimum performance of the assigned SWSL Program(s), for example, Caregiver Support Program (CSP), Contract Nursing Home Program (CNH), Patient Align Care Team PACT Social Workers. For example, from databases tracking access to care, staff workload and productivity, and internal reports.
• Maintains current knowledge of facility resources, services, and SWSL processes/policies to oversee day-to-day operations, extract and track data.
• Supports program compliance to Commission on Accreditation of Rehabilitation Facilities (CARF), Joint Commission standards, and federal regulations in relation to environment of care and adhering to program standards.
• Maintains knowledge of various reporting programs, e.g., SAIL, VSSC, that support the SWSL program.
• Assists clinicians and/or Veterans with issues related to use of CVT and or VVC. Able to schedule for group rooms usage; and may be asked to schedule meetings and other events.
• Performs general administrative duties in support of the various functions of the assigned SWSL programs, such as Caregiver Support Program (CSP), Contract Nursing Home Program (CNH).
• Provides for the budgeting and financial management for SW. This includes budget formulation, justification, execution, and disbursement of funds to Veterans.
• Maintains timekeeping for all employees attached to the assigned MH Programs. May be asked to provide back-up to other PSA's. Files the required paperwork associated with timekeeping to the Payroll Department.
• Performs other duties as assigned.

Work Schedule: Monday - Friday, 7:00 am - 3:30 pm

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant / PD145160

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized