AI Literacy Manager

Role Description

Join Amgen’s Mission of Serving Patients. In this vital role, you will be responsible for AI Literacy program management, learning operations, and go-to-market product delivery. This includes managing AI Literacy programs, developing trainings, and increasing AI fluency and readiness, measured via engagement metrics, feedback, and adoption rates.

The Manager, AI Literacy will lead complex, cross-functional enterprise efforts to ensure Amgen colleagues can understand foundational AI concepts, apply AI responsibly, and collaborate with AI meaningfully in their day-to-day work.

You will be responsible for leading enterprise-wide programs and moments that inspire and scale AI literacy and adoption globally. Collaborate with Corporate Affairs, Responsible AI Literacy, functional Learning & Performance leaders, and technical teams to continuously evolve existing AI literacy efforts focused on:

• AI Literacy: Plan and deliver AI literacy initiatives that reach employees at all levels across Amgen, with an initial focus on certification programs and large-scale social learning events.
• Cross-Functional Collaboration: Collaborate with product, technology, communications, and responsible AI teams to plan, coordinate, and implement AI literacy programs, ensuring adherence to enterprise guidelines and responsible AI policies.
• Change Enablement: Develop cultural transformation initiatives for engagement strategies that drive organizational alignment on AI initiatives.
• Education & Engagement Program Delivery: Implement tailored education programs to build AI fluency across all levels of the organization.
• Organize and deliver high-impact events (e.g., AI Symposiums, Digital Learning Days, Hackathons) to foster community engagement.
• Stakeholder Engagement: Lead stakeholder mapping, management, and inclusion.
• Performance Monitoring & Reporting: Track and report on the effectiveness of AI learning programs and GTM initiatives.
• AI expertise: Understand when and how to apply generative AI to produce better outcomes.

Qualifications

• Doctorate degree with 5 years of AI or technology education or Go-to-Market experience OR Master’s degree and 8 years of AI or technology education or Go-to-Market experience.

Requirements

• Project and Change Management: 5+ years of experience leading large-scale AI or technology transformation programs in large, complex Fortune 500 environments.
• Learning & Development: Consistent track record of executing successful L&D or GTM technology programs, preferably in a biopharma, technology, or AI-focused environment.
• AI Acumen: Comfortable using generative AI tools like ChatGPT, Copilot, and Lovable to improve business results.
• Expert Communication Skills: Demonstrable ability to translate technical concepts for non-technical stakeholders.
• Independent and Collaborative Working Style: Ability to work autonomously with minimal guidance.
• Leadership Skills: Strong leadership and team management skills with experience managing cross-functional teams.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models where possible.