Director Sales Operations

The Judge Group is seeking a Sales Operations Director for a manufacturing company located in the Horsham, PA area. Responsibilities Lead the development and enhancement of sales operations processes to improve efficiency, compliance, and customer experience. Drive CRM strategy, optimization, and adoption, ensuring systems support field productivity and reporting needs. Establish SOPs, governance standards, and best practices for commercial activities. Streamline workflows, automate repetitive tasks, and reduce administrative burden on sales teams. Collaborate with Marketing, Finance, Product Management, and Compliance to align commercial operations with business objectives. Oversee reporting, KPI tracking, forecasting processes, and operational performance reviews. Improve data quality, analytics visibility, and decision-making through enhanced reporting infrastructure. Support incentive compensation programs and commission administration in partnership with Finance. Qualifications 8+ years of Sales Operations or Commercial Operations experience within life sciences, pharmaceutical, or related regulated industries. Demonstrated success improving sales processes, workflow efficiency, and operational performance. Strong experience with CRM platforms such as Salesforce or HubSpot. Knowledge of SOP development, process governance, and compliance requirements. Comfortable analyzing commercial data, forecasting trends, and developing actionable insights. Proven ability to lead cross-functional initiatives and manage complex projects. Experience supporting growth-stage organizations, product launches, or specialty commercial models preferred. MBA or advanced degree is a plus. Must be able to work onsite full-time in Southampton, PA. #J-18808-Ljbffr Judge Direct Placement