HR Generalist & Office Manager
S.U.C.C.E.S.S.
Position: HR Generalist & Office Manager
Location: McKinney, TX
Remote Status: Hybrid
Job Id: 535
# of Openings: 1
Job Overview
We are seeking a detail-oriented and proactive People Operations Specialist to support key HR functions across benefits administration, HRIS management, onboarding, and employee experience. This role serves as a Tier 1 resource for employee inquiries, manages critical HR processes, and plays a visible role in our McKinney office’s culture and day-to-day operations.
The ideal candidate thrives in a fast-paced environment, brings strong organizational skills, and enjoys wearing multiple hats to keep operations running smoothly. Experience in benefits, HRIS, or onsite onboarding is highly preferred.
Key Responsibilities
Benefits Administration
- Serve as Tier 1 support for employee benefits inquiries, escalating complex questions to the broker as needed.
- Lead administrative setup and execution of Open Enrollment (Paycor configuration, monitoring workflow).
- Manage qualifying life event changes and ensure timely processing.
- Handle state-specific compliance requests with broker support.
- Reconcile monthly benefits invoices for accuracy.
- Oversee leave administration processes and documentation.
- Support 401(k) program functions, including approving withdrawals for terminated employees, loan approvals, and Tier 1 questions.
HRIS Management
- Maintain accurate HRIS data in Paycor and Rippling (roles, managers, comp updates, org changes).
- Assist with NETRIO's transition to Rippling in February and April, including data validation and rollout tasks.
- Generate HR and headcount reports for managers and leadership.
- Ensure data integrity across systems and processes.
Backup Support for Other HR Functions
- Provide payroll support as needed; prior payroll experience is a strong plus but not required.
- Assist with candidate phone screens and scheduling during high-volume periods.
McKinney Office Responsibilities
- Conduct in-person onboarding for local new hires.
- Partner with HR leadership and IT/Security to build and implement an improved onboarding program.
- Coordinate office-based culture and engagement activities (meals, happy hours, events).
- Act as the "adult in the room" by reinforcing policies, procedures, and a professional, positive workplace culture.
- Serve as backup for office management tasks, including ordering supplies/snacks and preparing the space for client visits.
Additional Responsibilities
- Support employee wellness initiatives and other engagement programs within the annual budget.
- Coordinate job fairs approximately twice per year.
- Manage the Mentorship Program (details TBD).
- Take on additional HR projects and responsibilities as needed.
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