Customer Service Representative

Customer Service Representative (Orlando, FL) Job Type: Full-Time Reports To: Customer Service Manager We are looking for a friendly and detail-oriented Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for customers, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction. Ideal candidates are excellent communicators, problem-solvers, and enjoy helping others. Key Responsibilities Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner Provide accurate information about products, services, and policies Handle customer complaints and resolve issues efficiently and empathetically Maintain customer records by updating account information Process orders, forms, applications, and requests Collaborate with other departments to solve customer issues Follow up with customers to ensure satisfaction and issue resolution Meet personal and team performance goals and service quality standards Qualifications Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Proficient with computers and CRM systems Ability to remain calm and professional in stressful situations Customer Service Representative (New Orleans, LA) Job Type: Full-Time Reports To: Customer Service Manager We are seeking a friendly, detail-oriented, and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries efficiently, and ensuring a positive customer experience. Key Responsibilities Respond promptly to customer inquiries via phone, email, chat, or social media Provide accurate information regarding products, services, orders, and policies Handle complaints, returns, and issues with empathy and professionalism Document customer interactions and update records in CRM systems Work with other departments to resolve complex issues and ensure customer satisfaction Maintain a positive, empathetic, and professional attitude toward customers at all times Follow up on customer interactions to ensure resolution and satisfaction Identify and elevate priority issues when necessary Qualifications High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Comfortable using CRM software, email platforms, and chat tools Ability to multitask, prioritize, and manage time effectively Event Assistant (Orlando, FL) Job Type: Full-Time Reports To: Event Coordinator We are seeking a highly organized and enthusiastic Event Assistant to support the planning and execution of various events. The ideal candidate will be detail-oriented, proactive, and able to thrive in a fast-paced environment. This role involves working closely with the event team to ensure all logistics run smoothly and that guests have a positive experience. Key Responsibilities Assist in the planning, coordination, and execution of events, including corporate functions, conferences, and promotional events. Handle administrative tasks such as booking venues, organizing catering, and managing guest lists. Communicate with vendors, suppliers, and event staff to ensure timely and accurate deliveries and setups. Help with event setup, decoration, registration, and clean-up. Monitor event timelines and assist in keeping everything on schedule. Provide on-site support during events, including greeting guests and resolving any issues. Collect feedback from attendees and prepare post-event reports. Maintain inventory of event supplies and materials. Qualifications High school diploma or equivalent. Excellent communication and interpersonal skills. Strong organizational and time management abilities. Proficient in Microsoft Office (Word, Excel, Outlook); knowledge of event software is a plus. Ability to work flexible hours, including evenings and weekends. Receptionist (New Orleans, LA) Job Type: Full-Time Reports To: Office Manager We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk duties, manage phone calls, and provide administrative support to ensure smooth office operations. Key Responsibilities Greet and welcome visitors in a courteous and professional manner Answer, screen, and forward incoming phone calls Maintain office security by following procedures and controlling access (monitor logbook, issue visitor badges) Receive, sort, and distribute daily mail and deliveries Maintain a tidy and presentable reception area Schedule appointments and manage conference room bookings Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, and data entry Qualifications High school diploma or equivalent; associate’s or bachelor’s degree is a plus Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent written and verbal communication skills Strong organizational and multitasking abilities #J-18808-Ljbffr