Seasonal/Temporary Hospital Collections Specialist

Finding Meaning in Every Chapter of Nursing

It is an exciting time to work at MiraVista and in behavioral health! In order to meet the growing need for inpatient mental health and outpatient substance use treatment, we are growing and actively hiring for clinical and patient support positions.

There's more at Mira! Consider joining our team in this important life-saving work.

MiraVista Is a Pretty Great Place to Work.

And judging by this moment with our Assistant Chief Nursing Officer, Ormond Hamilton, we’re inclined to agree.

The feathered friend perched alongside him is Bird — yes, that really is his name — who belongs to our CEO, Jeanine Loewen. And while Bird may not officially be on the MiraVista team, he seems pretty comfortable around the people who are.

There’s something about this photo that feels very MiraVista.

The work we do in behavioral health is important. It can be challenging, demanding and deeply meaningful. But woven into that work are the moments in between — the conversations in the hallway, the laughter between colleagues, the people who check in on one another and, every now and then, an unexpected visitor who makes everyone stop and smile.

Those moments matter because they say something about the character of a workplace.

At MiraVista, we take our responsibility to our patients seriously, but we also believe there should be warmth in the work. We want this to be a place where people know one another, enjoy one another and feel connected to the team around them.

Because a strong workplace isn’t built only on what people do. It’s built on how people treat one another while they’re doing it.

Sometimes a photo captures that better than any carefully written description ever could. This one definitely does. That’s what makes Mira, Mira.

Recognizing the Outstanding Achievements of Our SHOU-TEE Award Recipients

The SHOU-TEE Award celebrates MiraVista team members who go above and beyond in their work and kindness toward others. Recognized by their peers, these individuals embody teamwork, respect, compassion, and excellence—making meaningful contributions to our mission of providing exceptional behavioral health care and supporting one another as a team. The photos shown here highlight recent SHOU-TEE winners honored for their outstanding impact.

Conveniently Located for Massachusetts and Northern Connecticut Professionals

MiraVista offers rewarding mental health and behavioral health careers for professionals throughout Western Massachusetts and Northern Connecticut. Conveniently located in Holyoke with easy access to I-91, I-90, and Route 291, MiraVista provides opportunities for nurses, therapists, counselors, behavioral health technicians, and support staff to grow their careers while making a meaningful impact in the lives of those we serve.

Our team members commute from communities including:

• Belchertown, MA
• Monson, MA
• Ware, MA
• West Springfield, MA
• Worcester, MA
• Enfield, CT
• Somers, CT

• Health Insurance
• Company Paid Life Insurance
• 401k Retirement Plan
• Generous Paid Time Off (PTO)
• Tuition Reimbursement
• Company Paid Long-term and Short-term Disability
• Employee Assistance Program

Growth opportunities for career development. We are growing, so can you!

Collaborative approach to executing work across all departments and disciplines

Excellent on the job training, cross training and professional development

Engaged management team that helps you to thrive

Opportunity to make a difference in your community!

Seasonal/Temporary Hospital Collections Specialist

Join Us as a Seasonal/Temporary Hospital Collections Specialist!

3-4 Months, Full or Part Time onsite in Auburn, MA

The Hospital Collections Specialist is responsible for timely follow-up and collection of behavioral health and chemical dependency claims for Inpatient and Outpatient levels of care to ensure timely receipt of payment including but not limited to third party payer receivables.

Hospital Collection Specialist Job Responsibilities

• Reviewing Unpaid Claims
• Contacts Insurance companies to follow up on Denials
• Billing and follow-up of assigned Insurance accounts
• Reviews EOB’s and resolves billing and payment discrepancies
• Ensure claim rejections are identified, and the proper action is completed to ensure timely billing.
• Comfortable using a clearinghouse, preference given to familiarity with Waystar
• Comfortable and familiar utilizing payor portals
• Precipitation in weekly AR reviews

Hospital Collection Specialist will have the following:

• Must be knowledgeable on Massachusetts insurances as well as commercially insured in state and out of state insurances, Medicaid, and Managed Care insurance.
• Experience in Microsoft Office and other computer software products and/or grasp technology quickly.
• Sufficient typing and computer skills.
• Comfortable and knowledgeable with psychiatric patients.
• Previous Collection Specialist experience required; minimally 2 years.

When you join the growing TaraVista team, you're not just taking a job, you’re making a difference in people’s lives.As our team member, you’ll receive:

• Medical, Dental, and Vision
• 401(k) match
• Employer paid short term disability (STD)
• Employer paid life and AD&D Insurance
• Generous Paid Time Off
• Flexible Spending Account
• Tuition Reimbursement

Pay Range

Compensation will be determined based on the candidate’s relevant experience.

$24.00 - $28.00

TaraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What Staff And Clients Say

Thank you for holding me up every day.

My niece was cared for at Miravista. She says that the staff were outstanding and listened to her.In particular, one of her counselors was a life force in creating engagement opportunities for her and all patients.She will return to MiraVista if she ever needs help again.

Family Member

I have been to many therapists and attended many groups but the Intensive Outpatient Program (IOP) program is by far the most helpful and relatable. The entire team makes you feel SO SAFE that it is hard not to engage and open up about very difficult problems and hurdles you have to get through. The team provides clear direction to help me develop my path to improvement.

Outpatient Recovery Services

Thank you for saving my life. This program has helped me more than any other program. Counselors are extremely helpful and caring.

Opioid Treatment Program

Orientation, on-the-job training and education is the best I have experienced in my career. From the moment I started, I felt supported and part of the team.

Melody

MiraVista Nurse

Going to an Opioid Treatment Program like that at MiraVista with all its resources, and putting in the effort, is a major step in the right way.

Client, Opioid Treatment Program

I would like to take a moment to name a few special staff members that I feel went above and beyond. Treating me like a person, allowing me to feel heard. With a special thank you to Heather, Medical Provider; Ms. Jane and Jaime, two of our dedicated nurses; Lizza, Jorden, Brian, and Desiree, compassionate Mental Health Counselors.

I would like to shout out everyone at MiraVista for making my next step in my journey possible.

Thank you to all the nurses on 5 North for helping my daddy.

Patient Family Member

Thank you for holding me up every day.

My niece was cared for at Miravista. She says that the staff were outstanding and listened to her.In particular, one of her counselors was a life force in creating engagement opportunities for her and all patients.She will return to MiraVista if she ever needs help again.