ServiceNow ITSM Catalog Lead (Hybrid)
Collins Aerospace
Collins Aerospace is seeking a Service Request Catalog Lead to design, govern, and continually improve the ITSM catalog within the ITIL framework at RTX CollinsDT. You will collaborate with the ServiceNow platform team and cross-functional stakeholders to identify opportunities, refine requirements, and coordinate testing and releases. You will oversee catalog item design and maintenance, ensure user-friendly processes, and deliver training and documentation on ITSM requests and best practices. #J-18808-Ljbffr Collins Aerospace
Vacancy posted 3 days ago
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