Fire Alarm Service Technician

Benefits:

401(k)

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Signing bonus

Training & development

Vision insurance

Wellness resources

Position Title: Fire Alarm Service Technician Location: Based in Tracy, CA – Servicing the Greater Bay Area Pay Range: $30–$55/hour DOE Position Type: Full-Time | Hourly | Field-Based

Position Summary

Simplified Integrations is looking for an experienced Fire Alarm Service Technician to join our growing Service team.

This is a hands-on field role focused on fire alarm service, troubleshooting, inspections, repairs, testing, and maintenance for commercial and multifamily properties throughout the Greater Bay Area.

We’re looking for someone who already has real fire alarm experience, takes pride in solving problems correctly, communicates professionally, and wants to continue growing technically.

This is not an entry-level or helper position. You do not need to be a Senior Technician, but you should already have hands-on fire alarm experience and a solid technical foundation.

Technicians are placed within SI’s Service Technician I–III growth structure based on demonstrated skill, experience, independence, and technical ability, with opportunities to advance into Senior Technician, Inspection Specialist, Crew Lead, and other technical or leadership roles.

Key Responsibilities

Service, troubleshoot, test, inspect, maintain, and repair commercial fire alarm systems

Diagnose system troubles, supervisory conditions, wiring issues, device failures, communication issues, and other deficiencies

Replace and repair devices, modules, batteries, power supplies, notification appliances, initiating devices, and related components

Use multimeters, testing equipment, wiring diagrams, manufacturer documentation, and system information to troubleshoot effectively

Perform routine fire alarm inspections and testing according to assigned scope and applicable requirements

Perform basic programming, configuration, or commissioning within demonstrated skill level and company authorization

Support monitoring takeovers, system upgrades, repairs, and retrofit work as needed

Read and interpret risers, schematics, wiring diagrams, plans, and manufacturer documentation

Identify, clearly document, and communicate system deficiencies and recommended follow-up work

Complete accurate digital work orders, including troubleshooting performed, work completed, photos, materials used, deficiencies, and job status

Ensure documentation clearly communicates what occurred onsite and what happens next for the customer, office, estimator, and next technician

Communicate professionally with customers, dispatch, Service leadership, and other field personnel

Know when to resolve an issue independently and when to escalate for additional technical support

Take ownership of quality workmanship and minimize preventable callbacks and rework

Maintain an organized company vehicle, tools, testing equipment, and jobsite

Follow SI safety procedures, manufacturer requirements, applicable NFPA standards, and AHJ requirements

Perform only work you are properly trained, qualified, certified, and authorized to perform

Participate in the emergency on-call rotation as assigned

Requirements

Prior hands-on fire alarm experience required

2+ years of fire alarm experience preferred, but demonstrated technical ability matters more than years alone

Experience with fire alarm service, troubleshooting, inspections, repairs, installation, or maintenance

Working knowledge of low-voltage and basic electrical principles

Ability to troubleshoot fire alarm systems using a multimeter and other diagnostic equipment

Ability to read wiring diagrams and understand common fire alarm system components

Strong troubleshooting, problem-solving, and critical-thinking skills

Strong written and verbal communication

Ability to communicate professionally with customers and internal teams

Strong documentation and follow-through

Ability to work independently within your demonstrated technical competency

Ability to recognize when an issue should be escalated

Comfortable using mobile applications for work orders, photos, timekeeping, documentation, and communication

Valid driver’s license and acceptable DMV record

Reliable, accountable, safety-minded, and committed to continued learning

Preferred Qualifications

California Fire/Life Safety Technician certification / Blue Card

NICET certification

Experience with multiple fire alarm manufacturers

Fire alarm programming experience

Commercial or multifamily fire alarm experience

Experience performing fire alarm inspections and testing

Experience with monitoring takeovers, commissioning, or system upgrades

Manufacturer-specific training or certifications

What Success Looks Like

A successful Fire Alarm Service Technician at SI:

Troubleshoots problems instead of guessing

Completes safe, clean, quality work

Minimizes preventable callbacks and rework

Documents work accurately and completely

Communicates clearly with customers and the SI team

Raises technical, customer, safety, and compliance concerns early

Takes ownership of assigned work from arrival through closeout

Maintains tools, equipment, and company vehicle properly

Continues developing technical knowledge and independence

Can be trusted to represent SI professionally in the field

Physical Requirements

Ability to lift and carry tools, ladders, equipment, and materials required for field service work

Work from ladders, overhead, above ceilings, and in typical commercial building environments

Work indoors and outdoors in varying jobsite conditions

Regularly stand, walk, bend, reach, climb, and perform hands-on technical work

Travel between customer locations throughout the Greater Bay Area

Compensation & Benefits

$30–$55/hour based on experience, certifications, demonstrated technical ability, and internal technician level

Medical, dental, and vision benefits

401(k)

PTO and Paid Company Holidays

Company-provided vehicle and gas card for independently dispatched technicians

Ongoing technical training and certification support

Defined technician growth and advancement opportunities

Regular performance and professional development reviews

Growth Opportunity

Simplified Integrations maintains a defined technician development path based on technical capability, independence, reliability, communication, documentation, and performance.

Service Technician I → Service Technician II → Service Technician III → Senior Service Technician

Additional advancement opportunities may include Inspection Specialist, Crew Lead, technical training, and field leadership roles.

Growth is based on demonstrated ability and performance — not simply time in the position.

Who We’re Looking For

You like figuring things out.

You take pride in finding the actual problem, fixing it correctly, documenting what you did, and leaving the customer confident in the work that was completed.

You communicate when you need support, take ownership of your work, and care about doing things safely and correctly.

You don’t need to know everything yet — but you should already know the trade, have hands-on fire alarm experience, and want to keep getting better.

Who This Role Is Not For

This role is not for someone looking to enter the trade with no prior experience.

It is also not for someone who cuts corners, guesses instead of troubleshooting, leaves incomplete documentation, avoids customer communication, or needs repeated reminders to finish assigned work.

Fire life safety work requires accuracy, accountability, and professionalism.

About Simplified Integrations

Simplified Integrations is a growing fire life safety and low-voltage integration company serving commercial and multifamily properties throughout the Greater Bay Area and surrounding areas.

Our mission is to simplify fire life safety so property teams can operate with confidence. Our field standard is to leave every site safer than we found it.

We’re building a high-performing team that values clear communication, ownership, quality workmanship, continued growth, customer commitment, and doing the job right.

If you’re a solid fire alarm technician looking for a company where you can continue growing, we’d like to talk.